Orangetheory Fitness in Jersey City offers high-intensity interval training (HIIT) workouts that are constantly changing to keep members engaged. Located conveniently on Washington Blvd, the gym has a dedicated front desk staff and enthusiastic coaches who ensure members are motivated and achieving their fitness goals. The studio also utilizes heart rate monitors for tracking progress and creating personalized workout experiences.

However, some users reported issues with class availability and customer service, particularly in terms of handling membership cancellations and transfers. Despite these concerns, many members appreciate the energy, community, and results that Orangetheory Fitness provides.

Pros:

  • Enthusiastic and knowledgeable coaches
  • Constantly changing workouts
  • Convenient location
  • Motivating community and atmosphere
  • Heart rate monitors for tracking progress
  • Friendly front desk staff
  • Great music
  • Offers different workout templates
  • Effective HIIT training
  • Convenient class times

Cons:

  • Issues with class availability
  • Problems with membership cancellations and transfers
  • Customer service concerns

Location / Contact

Rating Stats

4.4

out of 5.0

24 reviews
5.0
2 reviews
4.0
2 reviews
3.0
3 reviews
2.0
89 reviews
1.0

Reviews (120)

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I enjoy the different templates, the feeling of community and the coaches! The coaches really do play a big part with keeping members engaged and focused on their goals. Special shout-out to Coach Q who is killing it!

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Front desk is not friendly or helpful at all. Zero personality

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I HAVE BEEN ROBBED OFF $500 AND THERE IS NO HELP!!!I WISH THERE WERE ZERO STARS!FRAUD STUDIO - DONT BUY THEIR CLASS PACKS!I bought the 30 class pack for Orangetheory at this studio last year when I was told at the studio that the 30 class pack is valid for LIFETIME and across US studios. Please dont go for their false words. They are LIARS!!! I bought it last year MARCH 2022 and had it on my account until today AUGUST 2023. When I called the studio to transfer my classes today to another location as I relocated to another state, they were extremely rude and did not transfer my classes. Instead, they removed my 30 classes from my account completely.THIS STUDIO HAS FRAUD MEMBERSHIP PACKS AND DONT GO HERE UNLESS YOU WANT TO THROW YOUR MONEY AWAY!WE CALLED OTHER ORANGETHEORY STUDIOS AND THEY ALSO SAID CLASS PACKS NEVER EXPIRE BUT THIS STUDIO STILL DID NOT HONOR THAT!!! WORST EXPERIENCE EVER!!!

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I am in a much more in better shape! Still long way to go.OTF JC, changed my life. Coaches to staff everyone is nice and co-operative!

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Been a member for two years and love it! Great coaches, workouts and people. It completely transformed my body💕 …

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Happy new member! The classes are hard but customizable to wherever you’re at, and the instructors always ask about personal limitations. Everyone I meet at the studio is really kind and helpful. I struggle to keep active and I’m really grateful that otf jc is working for me.The program and class design is really cool, the tracker helps me understand how hard I’m pushing myself, and I’m excited to keep it truckin.Thanks guys 🧡

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I hated the gym as I found the weight section overwhelming and the cardio boring. OT has changed my mind set! I now look forward to going, even if some days I still have to push myself I feel so glad I made the effort. It’s fast pace but you can still work to your own goals. I run some days and power walk others. The heart monitor is worth getting as it keeps you on track and helps you see your progress. I am 100% glad I joined! I go at least 4 times a week, in a normal gym I was lucky if I went 4 times a month! It also helps having all different instructors with their different styles as it makes feel varied. Highly recommend OT ! It’s like having a personal PT but in a fun class!

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Awesome work out and staff. Shout of to coach Nick for always bringing the energy!

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It takes a lot of motivation for me to workout at 5 AM, but the coaches here make it happen! Thanks OTF

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Love otf jersey city!!! Best coaches and such a great workout!

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 4.4-star.

This business has 120 reviews.

The address is: 475 Washington Blvd, Jersey City, NJ 07310, United States .

The contact number is +1 973-318-9189

This service is listed under Gym .

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