Orangetheory Fitness in Jersey City offers high-intensity interval training (HIIT) workouts that are constantly changing to keep members engaged. Located conveniently on Washington Blvd, the gym has a dedicated front desk staff and enthusiastic coaches who ensure members are motivated and achieving their fitness goals. The studio also utilizes heart rate monitors for tracking progress and creating personalized workout experiences. However, some users reported issues with class availability and customer service, particularly in terms of handling membership cancellations and transfers. Despite these concerns, many members appreciate the energy, community, and results that Orangetheory Fitness provides.
Pros:
- Enthusiastic and knowledgeable coaches
- Constantly changing workouts
- Convenient location
- Motivating community and atmosphere
- Heart rate monitors for tracking progress
- Friendly front desk staff
- Great music
- Offers different workout templates
- Effective HIIT training
- Convenient class times
Cons:
- Issues with class availability
- Problems with membership cancellations and transfers
- Customer service concerns
Location / Contact
- Address: 475 Washington Blvd, Jersey City, NJ 07310, United States
- Phone:+1 973-318-9189
- Website:orangetheory.com
Rating Stats
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.4-star.
This business has 120 reviews.
The address is: 475 Washington Blvd, Jersey City, NJ 07310, United States .
The contact number is +1 973-318-9189
This service is listed under Gym .
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Stephanie Gordan
1 year ago
I have been going to Orangetheory for about a month now and absolutely love it! The Jersey City location is by far my favorite. The entire staff, including Coach Nick and Wesley, is so welcoming, kind and enthusiastic about helping their members meet their goals and have fun at the same time. Coach Nick's energy is unmatched during every class!
Kamil M
1 year ago
Love this gym, it changed my life. It’s a part of my daily routine - wouldn’t want to start my mornings anywhere else. Marissa (the manager) is a great help with a smile always ready to brighten your morning up! Love going there!
Jinay Shah
1 year ago
Orange theory as a brand is very good but not this branch.Only money minded people in the management. They do not accommodate to refund the cancellation fee even if we cancel 1 minute after the 8 hour deadline.I had problems freezing my membership and even my fiance has faced more problems than I've had with their management.These people are a pain in the a## specially the guy who sits in the evening.Edit: I needed my money refunded and not an extension on my membership. Their policy is not to give money back but provide something in exchange.
Todtanisha Waters
1 year ago
I love the jersey city location! The playlists are 🔥 the classes are diverse & the coaches really push you to meet your potential. As a person who was formerly anxious about the gym, I’m now looking forward to the gym thanks to OT. …
Jade Warner
1 year ago
Joined OT Jersey City location in December and did my first transformation challenge this past winter and it has been an amazing experience. I have lost 20 pounds since joining and actual enjoy working out! Highly recommend joining if you are in the jersey city area.
Courtney Kells
1 year ago
Coming to Orange Theory is the best part of my day. Each day I walk in knowing it’s going to be a great workout because my trainers are always right there pushing me out of my comfort zone & taking the time to spot me when I hit new PR’s (shoutout Nicole). I’m excited for my journey with OTF & it’s all thanks to these amazing coaches who show up everyday ready to motivate us to want to be better than who we were yesterday.
Lora J
1 year ago
I have been a member of orangetheory JC since 2019 and have not looked back. For years I have tried different gyms and classes but was never able to remain consistent. With orangetheory I found a home and always look forward to it. The coaches are amazing and always help me go that extra mile or give me modifications if I am not 100% that day. OTF had changed my life and has made me stronger.
Shilpi Sinha
1 year ago
I joined this place almost an year ago and I have seen a visible change in myself and i still look forward to go to OTF ...I just love going to orange theory and love their workout patterns ..coaches are just so amazing, enthusiastic and energetic.Staff is wonderful.
Phoebe Roth
1 year ago
All of the orangetheory coaches and front desk people at the studio have been extremely supportive and encouraging in my fitness journey since I’ve become a member! It has become a community and support system that I have been able to lean on!
Christian Near
1 year ago
OTF has been one of the best workouts I have ever had. I truly feel that afterburn!! Shout out to all the coaches and staff at OTF Jersey City, they are killing it. 10/10 would recommend to a friend