Orangetheory Fitness in Jersey City offers high-intensity interval training (HIIT) workouts that are constantly changing to keep members engaged. Located conveniently on Washington Blvd, the gym has a dedicated front desk staff and enthusiastic coaches who ensure members are motivated and achieving their fitness goals. The studio also utilizes heart rate monitors for tracking progress and creating personalized workout experiences.

However, some users reported issues with class availability and customer service, particularly in terms of handling membership cancellations and transfers. Despite these concerns, many members appreciate the energy, community, and results that Orangetheory Fitness provides.

Pros:

  • Enthusiastic and knowledgeable coaches
  • Constantly changing workouts
  • Convenient location
  • Motivating community and atmosphere
  • Heart rate monitors for tracking progress
  • Friendly front desk staff
  • Great music
  • Offers different workout templates
  • Effective HIIT training
  • Convenient class times

Cons:

  • Issues with class availability
  • Problems with membership cancellations and transfers
  • Customer service concerns

Location / Contact

Rating Stats

4.4

out of 5.0

24 reviews
5.0
2 reviews
4.0
2 reviews
3.0
3 reviews
2.0
89 reviews
1.0

Reviews (120)

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Excellent fitness program. Awesome studio. Even better instructors.

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The best studio with the most incredible staff. Love being a part of this community for the last almost 5 years!

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I love Orangetheory so much and especially Jersey City. Good selection of classes and coaches.

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I love Orange Theory, and have been going for a couple of years now. I’m at the Jersey City location now and love it.I prefer group fitness over normal gyms. I don’t have to think about anything, just show up and get a great workout.They keep it interesting, changing the workouts every single day, playing music, and hosting little challenges and benchmarks. They have a great app that shows you all of your performance data.This place is fun and perfect, highly recommend.

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Orange theory Jersey City is my second home. Best staff and coaches! Truly life changing!

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I love this place. Workout is great. And the staff and coaches are super friendly. They know what they’re doing.

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Love the energy and intensity of the workouts. Something new everyday. The staff and coaches are amazing!

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Great orange theory studio in Jersey City. Convenient location close to the light rail and on Washington Street. Classes are pretty full so I would book early.

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Great classes, cheap owners.This review is specifically for the Newport studio. I’ve been a monthly member of this studio for the past 9 months. The instructors and classes are great, and I’ve gotten into great shape as a result. I like the format of the class, the staff, and instructors.However, the ownership at this location is exceptionally cheap. The equipment is CONSTANTLY breaking/under maintained. There was a period of time where some treadmills would literally shake/rattle as you were running on them. Around this time it would be common to see 2-3 treadmills with traffic cones on them, indicating they were unusable.Recently, the ownership upgraded the rowers by purchasing iPads on each. Sounds good…until you realize that the iPads are constantly broken. When you do rows, the iPad does not register any movement, making the rower useless to track your progress or follow the scheduled workout.I would estimate that 1/3 of my classes, I encounter a broken rower or other equipment issue.It feels like the owners of this studio made the calculated business decision that their revenue is locked in through monthly memberships, so it is not worth it for them to spend extra money on equipment repairs. The members can deal with faulty equipment and the extra profits are worth it. This is probably the correct business calculation to make, but it’s still very annoying dealing with the constantly malfunctioning equipment.There have been rumors that there will be a second Orange Theory location opening in Jersey City. If/when that ever happens I’ll transfer my membership to it, as it seems like a safe bet the new studio won’t have nearly as many equipment issues.

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OTF has been my favorite type of fitness class that I’ve been a member of. I’ve been going since 2021!Workouts are intense but you can go as hard as you want (I feel pushed to do my best).Very inclusive and welcoming space, the coaches are super helpful, and shoutout to my 6:10 crew Steven and Wes for making this location my favorite!

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 4.4-star.

This business has 120 reviews.

The address is: 475 Washington Blvd, Jersey City, NJ 07310, United States .

The contact number is +1 973-318-9189

This service is listed under Gym .

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