Planet Fitness

Angel is the best! We had 5 million questions and she was super nice and patient. I was just going to being my friend in to show her around while the kids jumped at trampoline zone with their dad. After our experience with Angel my friend also got a black card membership. We tanned, got lotion, used the hydromassage beds, and the red light treatment. If Angel hadn't been so patient with answering all the questions and explaining everything and we would have just left. Instead we got a mini inexpensive spa time.My only negative is that it says their open 24/7 and I was going to come back in the evening, but they're not 24/7 anymore...so that's a bummer.Otherwise it was great.

I really like Planet Fitness. I've been going less than a month so far but even when the parking lot seems full, the gym is not. People keep to themselves, and I almost always use the machines I'm going for. Highly recommend!

Today I feel as if I was singled out and judged by staff. I was not completely wearing my mask do to health conditions. I’ve also in the past provided a doctors note explaining my medical condition and it’s on file there.I don’t mind being asked to raise my mask but to have a staff member come straight to me and single me out and talk to me in a stern manner and then by pass several other people made me feel as if it was personal. As I was leaving the gym there was a client at the front desk talking to staff and not wearing a mask at all. I guess I don’t understand the motive behind singling out some and letting other do what they want.All I want and I’m sure everyone else wants is a nice place to workout without being singled out and judged no matter what our medical status is. I’m just trying to be healthy and beat this whole pandemic thing we’re all going through.Since I can’t respond to your reply: I did stop by the front desk and talked to the manager.Today when I was in there several people were not wearing masks. I had mine on as to comply with your directives. Some had them under their noses, most had them under their chins and a few didn’t have one at all. As a paying member of your establishment where is the consistency to the rules you enforce? Does covid only spread at certain times during the day? Or maybe it only affects certain classes of people? It SADDENS me that as you run a business, you concern for others well being isn’t your first priority.

Love the massage options for quick relaxation during a busy workday. Usually just use the cardio options there but there are a lot of different options.

Clean place, lots of machines to choose from. There's multiple areas to workout in, and a wide variety of fitness equipment..just wish they were 24hrs right now, but since this pandemic I understand why they arent

Great gym. Clean. Friendly staff.

I travel cross country so, I get to see a lot of fitness centers. Nation wide baby! Lol!This center was awesome in Kennewick, WA.Very friendly! Tanning beds was "HOT! Yay! Very clean facility with many sanitation tables distributed! Allowed heavy trucks to park as well.5 stars! Good job!

Failed to tell me for 5 months that my card was being declined and charged me 5 months worth of late fees. A problem that could have been easily fixed if the staff would simply take a look at my profile and seen that my card didn't go through and actually tell me when it doesn't so I don't rack up late fees. Absolutely will not be going here again.

Handicap shower isn't exactly handicap friendly. It's the worst one of all the planet fitness I've been to thru 5 states. The biggest problem- space. If you're in a wheelchair and need room, nope. If you're a bigger person and need space, nope. You need the chair but have joint and muscle problems making it hard to bend and move freely, nope. It's not made for you. The showerhead had no way of being propped up if you need hands free and of course sprays around if you let go. The only thing good is the hook (no other planet fitness I've seen has a hook for the handicap shower.) And the seat is strong, but no room to really sit and move freely, so you're stuck and it's painful if you need to move around. And forget trying to get dressed, carry your stuff across the way to a changing room, even if youre wet and struggling.This is also the first Planet fitness we weren't greeted at. They were just busy chatting behind the counter. And on the way out his head was down on his phone, so silence coming and going. Which is kinda whatever, I only noticed cuz every planet fitness has had super friendly and welcoming staff. 24 hour fitness rarely does. So I notice the difference.

I've been to a few PF's in Vancouver before moving here and I'm very happy that most of the staff are friendly. The machines and gear are clean, well-maintained and easy to get to. The people working out are respectful as well. I don't feel like I'm in a fishbowl with a bunch of superfit folks looking down at me like I did at a bigger gym.