24 Hour Fitness in Kent, WA, offers a wide range of machines, classes, and amenities like a pool and spa. However, it has received mixed reviews regarding cleanliness and staff behavior. The gym is truly 24/7, allowing members to work out at any convenient time. Scott and Derek, standout staff members, have been praised for their dedication and impact. Unfortunately, many reviews highlight issues with dirty locker rooms, broken equipment, and poor customer service, often citing rude or inattentive staff. Despite these problems, some members have had positive experiences, noting the gym's equipment variety and friendly environment.

Pros:

  • Open 24/7, convenient for any schedule
  • Wide range of machines and classes
  • Amenities include pool and spa
  • Helpful and motivational trainers, especially Derek
  • Friendly and helpful staff, like Scott
  • Some members have reported a positive, friendly environment
  • Great for a variety of fitness goals
  • Multiple areas to work out, including less crowded spaces
  • Clean and spacious for some members
  • Positive impact on some members' fitness journey

Cons:

  • Multiple complaints about cleanliness
  • Broken equipment that is not promptly repaired
  • Poor customer service, rude or inattentive staff

Location / Contact

Rating Stats

3.7

out of 5.0

37 reviews
5.0
8 reviews
4.0
7 reviews
3.0
14 reviews
2.0
44 reviews
1.0

Reviews (110)

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Great gym to work out at with awesome equipment and even better personal trainers! If you are looking for a great trainer that will work with you to meet and exceed your fitness goals ,ask for Derek Bartescu, he's a master at his craft and all around fun guy to train with.

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I started training with Derek about 2 months ago, I have learned so much from him and continue to. He is more than just a trainer he is a cheerleader, he keeps you on your toes and he treats you like a human being. He isn't like most trainers that have their head up their @$$ and only care about showing off, he will go over your nutrition with you, he will take the time to explain everything to you in ways that can make sense to someone that has no experience with working out and he will support you thru your journey. I have tried to get fit before but would have quit by now if it wasnt for him, If you are really ready to take charge of your life and indulge in some self care you need Derek in your life.

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I trained with Derek Bratescu for two months, he was an amazing trainer. He helped me and motivated me to get back to working out after COVID-19. He helped me to be able to do my own diet and show me different techniques for working out the muscles. He is a great guy and he will push u to ur limits. He also a good company and fun to train with. He also keep in touch wit me outside the gym if i have any questions.

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Highly recommend Panther Lake. They have new machines, Covid compliant and a friendly environment.Special mention goes to a trainer, Derek Bratescu who in 4 weeks helped me lose a combined 23 inches. I can’t tell you it’s easy. You have to be incredibly disciplined with what you eat and how you train. Derek helped me develop new workouts, honed my technique/form when targeting specific muscle groups and dived really deep into my macro-nutrition and workouts on the days I didn’t train with him. We both put in so much effort and the results speak for themselves.Derek is also just an all-round awesome person who even if you’re not training with him, he’s the first person to answer a question you may have or help you with your technique (in fact, that’s what made me want to train with Derek as he was always helpful to me when I started out at 24 fitness a year ago).

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This gym is the worst 24 hour fitness Club in the state. Dirty, poor management, front desk staff on their cell phones all the time. A while back my locker was broken into along with about 10-15 other lockers in both male and female locker rooms! Although cameras are visible in the gym, staff would not provide recording to customer's. My house key, wallet and car keys were stolen and I received ZERO help from 24 hours.IF YOU CAN, AVOID THIS GYM! UNSAFE LOCATION AND STAFF DOESN'T PAY ATTENTION TO WHAT'S GOING INSIDE.

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This facility always clean friendly atmosphere staff and trainers are very helpfulMake the experience Fun. All three trainers that Helped me since I started having great fun the reason why I say three is because the first two trainers Malcolm and Benardo That I trained with got promoted While We were doing our sessions Which means I was training with the best my current trainer Derek is just as fun and thorough with our workout sessions and results are positive I’ve lost a good bit of weight gain some muscle but I’m losing the weight that I want to lose at a fast pace which is great. Though sometimes they play music to loud makes it to think and hear the trainers . It’s a gym not a nightclub people lol

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Derek is a great trainer. He put together a series of workouts for me that attack various areas I need to work on. He writes them down so I can continue through the week. Then, he creates a new one with each session. I've seen huge improvement.

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Got a membership as soon as covid restrictions eased up and they re-opened. Also signed up for personal trainer sessions since working from home for over a year had not done me any health favors. Allison, the trainer assigned to me, is fantastic. She's very knowledgeable, motivational and has kept me accountable for my sessions. I'm really glad I have someone to keep pushing me forward.The facility is great though. There's always machines available when I'm there. The only reason I didn't give 5 stars is that I wish that they would extend their hours. Hopefully as covid restrictions continue to get lifted, they'll push the closing hours out past 9pm.

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I wanted to take the time to give 5 stars to the 24 Hour Fitness management located in Panther Lake. I was helped by a manager called Torry (Sorry if I misspelled) He was very professional, he listened to my concerns, asked me relevant questions, addressed my concerns and provided options. He is a great example of exceptional customer service; I've also noticed he is constantly coaching his employees, helping customers and even refilling cleaning stations. Thank you Torry for your hard work and carrying about your customers.

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I have trained with Derek Bratescu at the Panther lake 24 hour fitness and I can tell you he is one of the best trainers in the region. He tailors the workouts to target your individual goals and explains not only how to do the exercise properly but why. He also helps with the diet which is a very important part. I strongly recommend anyone looking for a trainer to work with Derek. You´ll see results and learn a ton of stuff that will help you get better.

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 3.7-star.

This business has 110 reviews.

The address is: 20600 108th Ave SE, Kent, WA 98031, United States .

The contact number is +1 253-220-2342

This service is listed under Gym .

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