Planet Fitness in Kent, OH, offers a range of equipment in a clean and well-maintained facility. The 24-hour access on weekdays provides flexibility, and the Black Card membership comes with additional perks like massage chairs and tanning booths. The friendly and helpful staff add to the welcoming atmosphere, making it a good option for beginners and college students. However, the gym has limitations with older equipment and peak-time overcrowding, which can impede a seamless workout experience.
The membership cancellation policy is problematic as it requires in-person signing, frustrating some members. Additionally, some users reported issues with equipment availability and enforcement of gym rules, particularly during peak hours. Overall, Planet Fitness in Kent delivers a satisfactory gym experience with areas that require improvement.
Pros:
- Clean and well-maintained facility.
- 24-hour access on weekdays.
- Black Card membership perks.
- Friendly and helpful staff.
- Affordable membership fees.
- Good for beginners and college students.
- Variety of equipment available.
- Non-intimidating atmosphere.
- Free group training sessions.
- Convenient location.
Cons:
- Older equipment.
- Peak-time overcrowding.
- Troublesome cancellation policy.
Location / Contact
- Address: 1416 S Water St, Kent, OH 44240, United States
- Phone:+1 330-474-7220
- Website:planetfitness.com
Rating Stats
Reviews (110)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.2-star.
This business has 110 reviews.
The address is: 1416 S Water St, Kent, OH 44240, United States .
The contact number is +1 330-474-7220
This service is listed under Gym .
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Sherry Rose
3 years ago
Planet Fitness is one of the biggest hidden gems in the fitness industry. I know they are not "HIDDEN", however MANY of my friends and family did not realize how new, advanced, clean and BIG each PF is! PF offers so many of the amenities (classes/trainers/shower rooms/lockers) of other fitness facilities at a fraction of the cost. I also love that PF is nationwide, so no matter where you go...you can find a PF to visit! The guest policy is one of the most generous in the industry. For those wanting a little more, the upgrade to the Black Card is worth every penny!
Storm Morgan
3 years ago
This is a great gym to get a good workout in and go. You won't find a cleaner facility PERIOD. Especially since COVID -19. Every moment they have staff running around cleaning every square inch of the place, even fogging it down with cleaner. It's incredible. The machines are well structured with plenty of space to do your workouts in peace. I usually come around 6PM & never have to wait for a machine.The manager Nick is phenomenal, he is always going out of his way to greet customers and even took the time to memorize my name. He is a huge asset to your gym and deserves much kudos. I definitely recommend this gym to anyone who is looking for a very clean budget friendly gym with a great staff.
David Vavrinak
4 years ago
The staff is always very friendly. The gym is typically clean, and the atmosphere in the gym is very positive.
Amanda Brink
4 years ago
Such an awesome gym! Staff has gotten better at being friendly, clean facility, and not crazy busy !
Susan Backherms
4 years ago
Staff is not interested in you went with a free day pass today was not shown around could have cared less thet wete talking about their own lives not at all interested in getting new member some equipment old and rusted unzble to change heights on a seat unkept poor quality club would not choose it low budget yes a safe place maby plenty of sketchy peolle outside around at 4 in afternoon didnt make me feel safe take your money somewhere else this vlub will close in 6months anyway
Ricky Early
4 years ago
If I could give a zero I would! From the moment I walked in the staff is very discourteous. They come off snooty, like little spoiled brats! I would never recommend this gym as anyone's home gym!
MistyJadeYT
4 years ago
The equipment and locker rooms are kept clean and it's open 24/5 so I always have a chance to hit the gym! That's really nice.
Tyler M
4 years ago
Was a good experience, pretty similar to other planet fitness gyms. A lot of cleaning stations and spacing of equipment due to the virus. Unfortunately showers still aren't open but that's not the gyms fault.
Rachiel Welsh
4 years ago
It would be nice if they were actually open at 7am on Saturday. 7:08 still waiting. My time is limited. Now I'll have to do a shorter workout because someone is not responsible enough to be at work on time./7:24am still not open. 10 cars waiting. People are starting to leave. Including myself because I only have 15 minutes left. Thanks for nothing.
Jiovanni Lieggi
4 years ago
During a global pandemic, you’d hope equipment is wiped down every so often- but it isn’t.I’ve been coming here since it re-opened. The employees are more concerned with having their own conversations with friends rather than ensuring the safety of everyone. They’re friendly, though.Some equipment isn’t 6 feet apart. People still don’t wipe down equipment after use.