Crunch Fitness - Killeen

Careful with them. If you want to cancel your membership you have to go in person. Can't send an email because it will simply be ignored and they continue to charge you. ALSO EVEN GOING IN PERSON and canceling they continued to charge me every month. Changed my card number and all they did was send me to collections AFTER I had cancelled my membership.

The gym is good, not as packed when we go around 5am on weekdays weekends are a bit pack but still able to do what you need. Not a lot of broken down machines and if there is any they fix them right away. Overall great gym

Classes are always a great way to enjoy a hood workout

Great gym and always kept clean. Friendly staff and affordable prices. Packages make upgrading worth it. The only thing I don't like is the constant app glitches when it comes to booking classes. No one ever returns phone calls at the front desk either.*6 months laterThey have updated the app which took care of the glitches I was experiencing. They also answer the phone every time I've called now. I can tell they strive to do better for customers here. Keep up the awesome work.

The equipment in the gym isn't that bad, my only gripes are the benches are too slick so if you're trying to bench press heavy you WILL slide and potentially hurt yourself. The gym is super busy and people are constantly arguing over who is using which piece of equipment. It shouldn't take 30 minutes to wait to get to use the equipment you want to use.But then again this is what happens when you're marketing concept applies "sell them low, stack them high". I know this next complaint is mostly gym etiquette but most of the members are Neanderthals with the equipment. They constantly disrespect the equipment/gym by misplacing the weights or sitting on the dumbbell racks.I used to rerack out of place equipment but when the issue gets worse and worse I just gave up and I only rerack the equipment I just used. I've never had any problems with the staff but come on guys/gals, put your foot down with these poor etiquette gym goers. I even see people literally almost get nose to nose when arguing/about to fight and no one bats an eye.I have debated multiple times on canceling my membership and going to a more dedicated powerlifting gym but I'm out of luck because of location.

Worst gym I’ve ever been to for multiple reasons. Firstly, there’s one water fountain that barely works, the kids zone has almost nothing in it, the atmosphere is uncomfortable. Secondly, I was assaulted on camera by some dude because I asked him politely to move out of the middle of the turf walkway. The staff did literally nothing about it and the “manager” Cindy called me once, said my story didn’t match the guy who assaulted me, even though there was multiple witnesses, they told me they’d follow up, I haven’t been back in over a week and I haven’t heard from them since the incident, however the other member continues to go. All because they were “friends” with the manager.

Gym like no other. I know because I compared them.This place has the best staff and owner.Open, bright, airy.Clean and well stocked.Wish it were bigger because I feel like im not able to work out without fighting the crowd, especially when they hog two plus machines 😕.Wish they had a sauna as well.Because this place is so good, I'm afraid it will get too overwhelmed by people. And some dont like to clean after themselves..Please try to expand and possibly buy the space next to you. Dollar tree can move and I love dollar tree.

Paying top tier for the membership. Spent almost 3 hrs in the gym…. Waiting on equipment and ended up leaving. Could not finish my workout prepping for a show. Between the groups of people holding on to multiple weights and no room. If they got rid of half the cardio and expanded it would be better off. Today made me want to cancel my membership. There’s no gym etiquette and more people sitting on phones and recording than working out. Very unhappy w paying for something I can’t even use.

Staff is friendly and welcoming. Environment can get packed during target hours. Building with high volume of personnel makes it challenging for them to keep all equipment clean, however, their staff is persistent in getting the job done. Overall great place to get a workout.

This gym is absolutely top notch! I've never been to a gym where EVERY employee is friendly and helpful. Aiko greeted me, helped me get started and gave me a tour of the place. She also recommended a starter workout until I meet with a trainer. Her customer service is top shelf. The gym is clean, organized, and not engulfed in rules so you can have a solid workout. Highly recommend!