Gold's Gym Copperas Cove

The most outdated equipment ever especially the treadmills! they need to update there equipments for how much membership is. The pool has been closed since forever. There is very little squat racks, it’s clean but the hours of the gym is so terrible they should definitely change it. There is also barely any fitness classes compared to other gyms around the area. You can tell this gym is pretty old. I don’t recommend this gym but my insurance includes this membership so it’s free. Me personally I wouldn’t recommend getting it if I had a choice.

I have been a member since they opened and used the pool often. Since COVID started it has been closed. When will it open?

Great gym! Awesome setup, perfect hours. Well worth the membership.

One star off because of the music. Nice facility but Justin Beiber doesn’t make me motivated. Demotivated in fact

Very unprofessional. A male manager here was so rude it was ridiculous. The worst experience I’ve ever dealt with. I definitely do not recommend even associating with this location.

They have plenty of weighgs.and machines to make you sweat. Pool and saunas are still closed due to COVID. lockerroom/bathrooms are clean.

Absolutely hands down worst gym ever!!!went in and canceled my membership just to be charged TWO YEARS later 238.00!! Whatever you do,Don't sign a contract with this company they will slam you with a fee two years later

The facility is excellent and staff are courteous but there’s hardly anyone wearing mask and we’re in Texas where COVID-19 is spreading out of control. So, beware of the health risk.

They are really about money money. I attempted to cancel my membership to find out they have been charging my card on file that was cancel up to 4+ times a month charging $20 each time. I attempted to contact their corporate number since I have an autoimmune issue and a cancer survivor due toCovid-19. I stayed on the phone several times to wait almost an hour then the phone would hang up. I tried to call them locally and the phone would just ring and ring. I also left a message to not charge the card. I called again and they said I need to come in. I did to find out my account over $200 in late fees since they charged each and every attempt. I couldn't even suspend my account so I could atleast pay the balance without recurring monthly payments since I can't go. They told me I COULDN'T cancel or suspend my account. It will have to go to collections sadly as I now have to move. I have a gym membership with Planet Fitness also for reuglar workouts without the pool and they worked with me. Do not go here! Run!

I cancelled my membership last year! I tried via phone, but they wouldn't let me. I came in person to cancel and was told that I was not under any contract obligations. I AM DEPLOYED. Without my knowledge or permission they continued to charge me on an inactive credit card. After months of declined payment transactions, they continued to charge me for over six months anyway. This is your business plan? Keep charging fraudulently without permission? How is this legal - how is it not stealing? They sent my account to collections. And even if I paid it, it's now there as part of my credit history. I am still deployed and now I have to deal with this. Common sense says, you don't render services not paid. When a credit card transaction is declined, you don't keep trying to render services for several months. How you are still in business is beyond me. Stay very far away from this place. I filed a complaint with the BBB.