Gold's Gym Copperas Cove

The gym is great, staff not bad. However, join with caution as they lose cancellation papers and then threaten sending past due fees following cancellation to collections. This occurs even if you do everything needed per their own policy. Another example of a corporation refusing to follow their own rules. Too bad a zero star option is not available.

I was told I would be on a trial and told to sign a “waiver” Incase something was to happen. I wasn’t given a copy or even allowed to read said waiver. I tried it out that one day. I decided this gym wasn’t for me and went in and canceled the following day. Fast forward 6 months I was contacted about 200+ dollars on my credit. When I contacted the GM he told me I am locked into a contract and I explained my situation to which he did not care at all. It is very unprofessional. I was lied to. Never will I give them another dollar.

From cheap prices, to great equipment, Golds has it all. With a month to month membership you never have to worry about contracts.The gym is always clean, and there more than enough room even at the busiest times. I've never had to weight more than 5 minutes to get a bench or spit on the cables.

Dominic was very helpful, informative and helped sign me up. Customer service is excellent and I love love the cleanliness, all the right equipment, clean huge sauna, locker room is huge and so clean! People at the gym is great too! They are very considerate and there to workout 💪 . …

I once put a poor review because of one staff person. However, she has changed a lot for the better. I must first start off by saying that I am extremely impressed with the cleanliness of this gym. It is extremely difficult to keep a gym clean and pandemic made it worse.The manager Paul has become a good friend that I can talk to at any given time. The staff has become more focused on the customer. Their are plenty of machines to choose from.This is my home away from home.

When I signed up for a membership with this particular Gold's I was told that I was not under contract and could cancel at any time. Fast forward a year and some change and I was no longer coming to this gym and wanting to cancel. I had left multiple letters and had asked for a manager to help. Problem is that they apparently were just throwing my letters away cause they continued to tell me I had not given them one. When I tried to get in contact with the manager I would be told he would be in at a certain time, then when I showed up at that time he was never there. After months of trying to do it their way I then had my bank stop accepting charges from them. My current state is that collections is calling me and wanting more than $300 to resolve this. I have filed a dispute and do not plan on paying when they have essentially stolen well over $600 from me. If anyone is reading this I suggest finding a friend with a home gym or going anywhere else. This gym is not worth a cent of what you will pay them and they will just rob you in the end.

I will say it was ok because the pool isn't open right now and that is why I joined this gym

Golds gym can get a bad wrap but we dont care about others opinions. We like Golds! Great facility and CLEAN!

Very clean. Great staff, they're very helpful and always nice. Great selection of equipment. I like to do cardio and power lifting and they've got all my needs met. Pre Corona, they had a great pool.

I have been trying to quit Gold's Gym since they reopened. I live with family members that are highly susceptible to infection. COVID-19 would be fatal for them. There is no option to cancel my membership for the simple fact that there is a mass pandemic. I'm required to pay a $100 separation fee. However, I have to physically go to the facility to accomplish this. All the while, auto payments are pulling money from my bank account for a membership that I am not using.