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Planet Fitness, located at 6208 US Hwy 98 N, Lakeland, FL, is known for its welcoming environment and affordability, especially for beginners and those with disabilities. Popular for its 'judgment-free zone,' this gym offers 24-hour access on weekdays, making it convenient for various schedules. While many members appreciate the friendly staff and clean facilities, the gym has faced criticism over inconsistent customer service and cleanliness in certain areas. Overall, it's a good choice for budget-conscious gym-goers seeking a non-intimidating workout environment.

Members can access various exercise machines, hydro massage beds, and massage chairs, particularly attractive to Black Card holders. Despite these positives, some complaints revolve around issues such as high noise levels due to loud music, occasional rude staff, and cleanliness concerns in the restrooms. These mixed reviews suggest that while Planet Fitness has much to offer, potential members should weigh the pros and cons based on their personal priorities.

Pros:

  • Affordable membership options.
  • 24-hour access on weekdays.
  • Friendly and helpful staff.
  • Non-intimidating environment.
  • Good variety of exercise machines.
  • Hydro massage beds and chairs for Black Card holders.
  • Gym is generally clean and well-maintained.
  • Suitable for beginners and people with disabilities.
  • Judgment-free zone.
  • Convenient parking.

Cons:

  • Restroom cleanliness can be inconsistent.
  • Loud music can be a disturbance.
  • Customer service varies.

Location / Contact

Rating Stats

4.3

out of 5.0

29 reviews
5.0
9 reviews
4.0
10 reviews
3.0
11 reviews
2.0
61 reviews
1.0

Reviews (120)

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Very clean. Recently replaced all exercise machines.

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Good experience, personnel courteous and always willing to help.

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The music is SO LOUD! I use AirPods and they block some of the noise, but I still can’t even hear the music playing on my headphones. This is how loud it is. I don’t understand why. It’s not a club. It’s a gym. Want to put music on to “motivate” who doesn’t have headphones? Fine. But this cannot be a trouble for the ones who are trying to workout peacefully.

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I love the staff and others there! Such an amazing experience! I have lost 9 pounds senice going! You will not regret it

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It is always clean. It has the Arch machine that I love. And you can always find something to watch from the many televisions there.

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Great staff and great members since change of management

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Can you give negative stars.I drive truck so I stop across country. This was worst most unwelcoming pf ever. I live in texas, this little snot nose gen z game boy. Was rude and hateful total waste of oxygen 😒 out of 100s of pfs I've been too the worst thing I'd say bout one was parking accessibility or cold shower 🚿 🤔 mad 😠 😡

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Nice job! Yelled at my 79 year old mother for making to much noise putting her plates away. My parents have been coming to this gym at least 3 times a week for years and so many people leave their weights all over. My mom has to move them so she can bench her 55 pounds. She has tried asking for your help, but that is to much trouble and now you yell at her for making to much noise putting her plates away. This is ridiculous!!! Not to mention disrespectful. Don’t bother asking me to email or call you. You can read. This occurred on 9/21 between 1:20-2:30pm. I know you have problems keeping employees and you don’t care, only putting the review to possibility encourage others to go elsewhere where they won’t get yelled at for working out. Response: I gave you enough information to figure this out if you wanted too. Need more… New manager sent a young lady to yell at my mother who was benching 55 pounds on the smith machine. My father let the manager know when they left they wouldn’t be back. They both go to the gym 3-5 days a week, silver sneakers so the gym gets paid if they go and doesn’t if they don’t. They already joined and are now going to another gym. Hire people that know something about working out. She didn’t drop weights. It was a normal noise in a gym. This guy just likes throwing his weight around.

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Great place to workout, especially if you're disabled. Graduated from physical therapy and got a silver sneakers membership. My wife has a black card membership, and she loves the massage chairs and the hydro massage. Several people I see have disabilitys doing low impact workouts.They could do with extending Silver Sneakers to include the massage chairs and hydro massage as this would help out older people a lot.The staff is always friendly and professional.Overall, I say this is a very nice place for doing continuing physical therapy workouts.Another suggestion would be to have special silver sneakers workout classes to encourage more older and disabled people join.

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Bathrooms disgusting nasty with feces all over toilet. They don't clean as frequently as the should. Bench seats tattered.

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 4.3-star.

This business has 120 reviews.

The address is: 6208 US Hwy 98 N, Lakeland, FL 33809, United States .

The contact number is +1 863-853-3322

This service is listed under Gym .

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