24 Hour Fitness

Alot of equipment but NO ROOM, WAY TO MANY PEOPLE HERE....HATE IT. Patrons aren't friendly and everyone is selfish with weights. This valley needs more gyms

Rude staff. All 3 girls ast the front gave me the I'm too busy for you and don't want to deal with you attitude. $25 for a day pass. That's obscene. I went to monster gym up the road.

The gym Is great and they have a great selection of equipment but the service is terrible, I started off paying the normal first and last month and the initiation fee however I specifically asked for NO commitment, however to get the sale the representitive gave me the commitment so I would pay lower monthly fees. Also, I had an account that I added on mine for about two months and when I looked to take it off the front counter people told me that they could take the second account off of mine, but here I am, OVERDRAFTED because the representitives lied to me and now are telling me only a manager can do that which, by the way are not there 24 hour, they are there less than normal bussiness days and are hard to get a hold of, Very inconvenient. And by the way, they tell you that you can freeze the account for 10$ but don't mention that when you unfreeze the account you are CHARGED EVERY MONTH YOU FROZE IT, so now on top of the lies, you paid for services you didn't even use, thanks... if you are planning to join, have everything the Reps/managers say on record and read the fine print.

great customer service. I love it it's the only one in a the area and that's going to and from lis angeles and las vegas that has all the amenities basketball court spa pool steam room cycle room and workout room. it's nice packed from 5 30 am to around 830 am. and then around 4 30 pm to 9.00 at night

This gym has great customer service. DJ a young fellow is very courteous and attentive to the needs of the members. 5 Kudos to you D.J. Keep up the good work. You are what makes this gym special!!

My son is being charged an annual fee. And he has only been a member for 3 mos. They are crooked, because he paid $10 to freeze his acct. Now his bank account is overdraft and a manager never there. I was told someone name Anna last day was today. I asked who can I speak to instead. She didn't know , call back Monday. Reading the reviews, I see even if acct is froze, you still being charge monthly fees. So while you paying $10, monthly membership fee are on hold. So when you unfreeze it , have to pay. Example if you paid $50 for 5 months and monthly fee is $50. When you unfreesze you still due to pay $250, that is extremely unfair. And did I mention my son is only 20 yrs old and really dont't know anything about a gym contracts. I feel that they left alot out explaining , but quick to get him to sign. He don't have a steady job, to keep paying these fees.

I called and spoke to Brooke. She was very professional and helpful. We set an appointment for later that day. When i arrived to the facility i was greeted by a great welcoming smile, it was brooke! Nice way to start off the tour. She showed me around the gym and pointed out the benefits and features. Not only was brooke very professional but informative as well. The customer service was outstanding! Brooke was nice and helpful throughout the whole process. The gym itself was very neat and clean. They provide all types of machines and free weights for novice to advanced weight lifters. At the end of the day i got the membership! I felt very comfortable throughout the whole process,Brooke answered all my questions promptly.The key factor was the amazing customer service provided by Brooke! And not to mention the great gym itself. Time to pump iron! 😀🏋

For being a 24 hour facility it can be quiet a challenge to keep the facility very clean at all times as it gets very crowded between 6 to 8 PM. I really wish the bathrooms were not always such a mess but given that it is a 24 hour facility, you will always have careless members just make the place a mess. There are sometimes a few machines that are broken and generally do not get repaired for a good week almost.When I signed up initially the person who helped me seemed to lack training/knowledge on how to use the system and get me upgraded to super sport as I just moved and forgot to charge me. When I came for my first visit I had to spend some extra time redoing paperwork which wasn't very fun but it can happen to new people, not the end of the world. Besides that, the facility it kept up very well and the staff is friendly. I am literally 2 blocks away from this gym and it is a great place to always workout at. Parking is not a problem if you come past 8 PM.

The worst customer service. Even if there in the wrong.. They also will miss treat you if you get any free months. I would rather workout at the park there ever go here again. It sucks i was a member for a long time

I go to this gym 7 days a week. Customer service sucks! equipment is always broken and out of order. For about 39.99 a month i guess you get what you pay for.