24 Hour Fitness

Not the best gym. The price is okay. But I have 3 kids & the day care prices are Rediculous way too much money. I really recommend not getting on the contract!

Well... I was considered coming back, as I was a member for years before heading to Ladies Fitness... guess I'll stay where I am. Maybe they should be Mystery Shopped. Sounds like their Corporate offices need to get involved..

HEADS UP TO EVERYONE.PEOPLE ARE BREAKING INTO THE LOCKERS AND BREAKING THE LOCKS AND STEALING PEOPLES ID MONEY AND CREDIT CARDS.THE GYM DOESNT DO ANYTHING TO HELP WORST THEY ARE BREAKING INTO CARS AND STEALING ANYTHING IN CARS, BE CARE-FULL!!! The Gym won’t do anything to help with this problem been going on all year now.

I’ve been going to this 24 hour fitness for a while now. I don’t like the new lifting area set up. There are A LOT of creepy old men who just sit on the cardio machines and now watch the females lift in that area. Needless to mention, all other 24 hour fitnesses have mirrors in the lifting area. I really hope they change the set up considering that most people don’t like it and we’re the ones paying for the membership

They told me and my brother that I needed an ID and basically everything was on a paper that is on my paper and then the guest services start yelling at me and telling me get out and basically I am only 13 he told me and my brother to leave we are not welcomed back so im never going back to that 24 hour fitness ever again after their guest services, oh and he had on a blue jacket beard and other things but if I was you, Go to the one in Palmdale. the guest services treated me like trash

Continuously raising prices and decreasing amenities. Highly recommend any other gym you can find unless you enjoy being robbed in a daily basis. Supplements are priced higher than a GNC. Membership is twice that of local competitors. I would give them zero stars if that was an option.

Ive had more than one issue with the team members. Its high school. Everyone is hooking up with each other. Lead by example. You can tell they dont care about the member. The manager did nothing and the assistant manager is to worried about who is sleeping with who. I got followed by a member and was stalked and the did nothing. Unfortunately i have to go here because the hrs. I go to relieve stress. Im always under more stress because they love to talk a bad about members. I called corporate and the district manager did nothing. Pass the buck. Its clear nothing gets done. You can tell they don't even read the complaints. Maybe when they get sued for sexual harassment. They might change how they treat members.

Went to this location to utilize the 7 day free trial. Upon my arrival I was met with a very nice male employee and explained why I was there. Upon checking my ID another gentleman rushed over and rudely interrupted our conversation stated you can’t utilize the free trial without a local ID. He was very rude about it and basically made me feel like I wasn’t welcome at the gym. I was never offered to join to gym. Just because someone has an out of state ID doesn’t mean they’re not staying in the area, there is a military base 35min from this location so many people do move to the area from out of state. About two days after my visit I received a phone call from a female employee asking me to come try my free trial and when I explained to her my experience about how I tried too already she apologized for the way I was treated and said she would let her general manager know and he would call me the next day. It has been almost a week and I have yet to receive a phone call from the general manager. To me this is not the way to run a business, be professional and treat every patron with respect. Very unhappy with this location and the service I did receive.

This gym has been here for 10 years now and they've done nothing to modernize it or keep it up to any standard that most gyms would in order to be competitive. A few quick observations: The gym is not clean, it has a definite odor when you walk in and the carpets are FILTHY. It appears that it is cleaned (maybe) once a day but with the amount of members that visit daily, to keep it clean (and safe) would require a full time cleaning staff which most gyms have, this gym does not! The men's locker room floors, sink area, and toilet area is very dirty, many days filthy and I would consider it a health hazard from the “things” I’ve seen in the sink and outside of the toilets/urinals! The men's restrooms are never all operating correctly, several of the urinals do not flush and the stench is disgusting. I am told that the women's side is equally dirty and poorly maintained. The cardio area is quite large however as stated no new machines in several years which equates to many that do not work properly or are broken. To get them repaired takes weeks. This continues in the weight rooms where much of the equipment is in poor working condition (smith, chest pec/dec, machines where down for weeks which is common) and inadequately maintained. While the main weight room is large, it is not clean. Trash, water bottles, and the floor itself is filthy, in many areas the floor is damaged and is a safety hazard. Free weights, dumbbells, and plates are strewn about the gym. Rarely are weights put back by members as gym etiquette is unknown here and certainly not enforced, and the staff rarely puts weights away or tidy’s up. Instead the gym plays a public service announcement encouraging members to clean up…do they think this will really work?!?! While the gym calls itself a super sport it does not meet the standards of any of the super sports I have visited in the Los Angeles area. Unfortunately there is little competition to force a change. As an example just 30 miles down the road in Santa Clarita, is a LA Fitness that is 3 times this gym with regards to overall amenities, services and cleanliness. LA Fitness charges $29.99 for multi club & $24.99 for single club…eventually this gym will be replaced because it fails to be both competitive or provide basic customer service 

I like their warm water pool. What a relief ( it provides) from the terrible winters we have had this year! It just does not stop being cold, even though its Spring. Anyway ba back to this Gym. It's nice, friendly, sufficiently equipped and clean. My one big issue is I have joined this gym mostly for swimming. But I'm very disappointed they have stopped handing out towels. Then how do we swim ? It's very inconvenient to bring towels. If members' stealing the towels was the problem, I am offering a solution: each member who wishes to take a towel should sign on a separate record book the exact number of towels they are taking. And before exiting the gym, they return it back and the staff records the return. And if the member fails to return, their account is automatically debited with cost of the towel/s This way the gym does not lose money on towels. And we the members get towels again. Also consider limiting towels to one large and one small towel per person. Hope the management will implement this.