Planet Fitness in Lansing, IL offers a straightforward gym experience suitable for a wide range of fitness enthusiasts. With 24/7 availability, it provides flexibility for those with varying schedules. The facility is known for its clean environment and friendly staff, with trainers available to assist members. There are also a variety of machines and free weights for a comprehensive workout. However, space limitations can be an issue, especially during peak hours, and the state of some equipment and amenities has room for improvement.
Despite the affordable membership fees, customer experiences vary greatly; while many appreciate the cleanliness and helpful staff, some report issues with broken equipment, unprofessional behavior from staff, and limited machine availability. Given the mixed reviews, Planet Fitness has strengths in convenience, affordability, and cleanliness but must address some operational challenges.
Pros:
- Open 24/7.
- Affordable membership fees.
- Clean environment.
- Friendly staff.
- Variety of machines and equipment.
- Convenient location.
- Good personal training sessions.
- Positive atmosphere.
- Updated equipment.
- Well-maintained facility.
Cons:
- Limited space and machines.
- Inconsistent customer service.
- Issues with broken equipment.
Location / Contact
- Address: 17675 Torrence Ave, Lansing, IL 60438, United States
- Phone:+1 708-418-5777
- Website:planetfitness.com
Rating Stats
Reviews (70)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.2-star.
This business has 70 reviews.
The address is: 17675 Torrence Ave, Lansing, IL 60438, United States .
The contact number is +1 708-418-5777
This service is listed under Gym .
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Rudy Romero
11 months ago
I really enjoyed my workout, everything clean and staff was very friendly and helpful!!
Thomas Baumer
11 months ago
Greatly improved experience. I've had several personal training sessions, and they've been fantastic. Tarren has been super friendly, helpful, and mindful of my limitations while still encouraging me to safely push myself. I'll definitely be sticking with this place for a while.
David Torres
11 months ago
I love this gym just wish the bathrooms were cleaner
Ebony Hawkins
11 months ago
Gym is really small not a variety of machines… trying to finish a workout could be complicated because literally all equipment is being used.
Jasmyne Williams
11 months ago
I wish I could give this no stars but the Google system LOVES reputation and image! This planet fitness location is atrocious! The staff here aren't friendly nor professional one of the young ladies that worked there had a bone to pick and was over the top about doing her job and was lazy, and unprofessional, had an attitude problem! She needs to develop tougher skin in how she deals with problems! One of the showers are missing a nozzle and the warm water takes too long to come up and the environment was unsafe. Do not come here unless you like mess!
Darious Hillman (ATS)
1 year ago
Very good energy, everyone was working out hard
rebelVegans “Electric Vegans”
1 year ago
It was alright. Shower, both, M and F had issues. Not working, poor water pressure and F shower was actually cold water only.
Bryan M
1 year ago
Jim is jim i wish the had a bench and not smith machines but I’ll live
Kenneth Caston
1 year ago
Not enough heavy free weights. But you can still get a great workout in.
Christina Smith
1 year ago
It's what you expect! Showers,every machine for Evey exercise and non judgement people.The staff was very good at explaining things and was very nice.I definitely recommend you try this place!