Planet Fitness at Shawsheen Plaza, Andover, offers an accessible and budget-friendly gym experience. Their basic membership at $10/month provides access to a variety of workout equipment, making it a popular choice for beginners and casual gym-goers. The facility has recently undergone renovations, resulting in a brighter and more welcoming environment. However, it's worth noting that some equipment issues and delays in maintenance have led to mixed reviews from members.
The gym's hours, though varied, offer ample opportunity to fit workouts into most schedules. Friendly staff and an effort to maintain cleanliness have been commended, but concerns about broken machines and subpar locker room conditions are also noted. Despite its drawbacks, Planet Fitness Andover remains a solid option for those seeking a cost-effective and straightforward fitness solution with good customer service.
Pros:
- Affordable $10 membership
- Friendly and helpful staff
- Variety of workout machines
- Bright and welcoming environment
- Ample parking at Shawsheen Plaza
- Extended hours on weekdays
- Never too crowded
- Good range of cardio machines
- Clean facility
- Many positive reviews on helpfulness of specific staff members
Cons:
- Frequent equipment malfunctions
- Locker room cleanliness issues
- Limited free weights and lacks some crucial equipment
Location / Contact
- Address: Shawsheen Plaza, 209 N Main St, Andover, MA 01810, United States
- Phone:+1 978-409-2363
- Website:planetfitness.com
Rating Stats
Reviews (110)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.0-star.
This business has 110 reviews.
The address is: Shawsheen Plaza, 209 N Main St, Andover, MA 01810, United States .
The contact number is +1 978-409-2363
This service is listed under Gym .
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Ryan Kelloway
1 year ago
The water at the water bubbler comes out warm. They sent someone to fix it, but they sent the wrong person and now the water comes out WARMER than before. Staff is really great but they need to fix this
Nilsa Lopez
1 year ago
I had to wait 30 minutes for someone to help me!!!
Shakira
1 year ago
Needs remodeling ASAP! Everything is outdated. I have numerous questions. What happen to the kettle bells? Why are the lights by the cable machine continuously shutting off? Specifically around 11am every single day? Why would anyone like to workout in these conditions? It feels like I’m in a dungeon. Extremely creepy and I just want to go. Why are the restrooms a filth tank? There’s never soap or paper towels and oh my goodness the stench is on another level. Another thing, why are the ceiling so dirty? During my training session I looked up and really wish I hadn’t. Lastly, employees at this location need customer service training. They’re miserable and rude when you enter and when leaving. What happen to “hi good morning” or “have a good day” or “enjoy your workout”? I already voiced my concerns and nothing has been done. Do better Planet Fitness Andover!
Rick Lucas
1 year ago
Clean and very friendly staff
heather walsh
1 year ago
The people are never at the desk here it’s veryFrustrating!!!!!!!!
samara dozier
1 year ago
Staff are friendly and helpful. Also a very clean location.
Scott Smith
1 year ago
Love this location, from the front desk staff to the coaches, to the layout of the workout area and the lobby
Ronald Roman
1 year ago
We have been members of Planet Fitness for many years. We love the place and the people.
Sarah Rutherford
1 year ago
This is a great place to get and stay in shape. Good location, good people, and a range of equipment to meet the needs of the trainees!!
Deanna Winbush
1 year ago
These guys are awesome. They have plenty of class times to fit any schedule. I'm so glad I found them and would recommend them to anyone looking for this sort of workout.