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Planet Fitness at Shawsheen Plaza, Andover, offers an accessible and budget-friendly gym experience. Their basic membership at $10/month provides access to a variety of workout equipment, making it a popular choice for beginners and casual gym-goers. The facility has recently undergone renovations, resulting in a brighter and more welcoming environment. However, it's worth noting that some equipment issues and delays in maintenance have led to mixed reviews from members.

The gym's hours, though varied, offer ample opportunity to fit workouts into most schedules. Friendly staff and an effort to maintain cleanliness have been commended, but concerns about broken machines and subpar locker room conditions are also noted. Despite its drawbacks, Planet Fitness Andover remains a solid option for those seeking a cost-effective and straightforward fitness solution with good customer service.

Pros:

  • Affordable $10 membership
  • Friendly and helpful staff
  • Variety of workout machines
  • Bright and welcoming environment
  • Ample parking at Shawsheen Plaza
  • Extended hours on weekdays
  • Never too crowded
  • Good range of cardio machines
  • Clean facility
  • Many positive reviews on helpfulness of specific staff members

Cons:

  • Frequent equipment malfunctions
  • Locker room cleanliness issues
  • Limited free weights and lacks some crucial equipment

Location / Contact

Rating Stats

4.0

out of 5.0

24 reviews
5.0
8 reviews
4.0
17 reviews
3.0
21 reviews
2.0
40 reviews
1.0

Reviews (110)

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Friendly staff. Uncomprehensible policy.12 year black card memberLet me get his straight. So I cant change my billing info without driving to my “home” location,An hour away, Or do changes over the phone, what year is this?Then get charged a late fee.It’s ok I BELONG Ya ok!

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The Seabrook New Hampshire location is incredible.. I guess it's one of their staple franchises... as far as my other location in Andover Massachusetts it could definitely use some upgrading with equipment but the people are friendly....

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Place has been in a gradual decline with cleanliness for quite some time. Locker rooms are stinky nasty. Use some cleaners. Canceled membership.

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Very Disappointed! Brought my regular work out buddy and my new neighbor to check out the club I mention that to the sales associate in the front desk Wilken.then he said I need it to pay $20 extra , I told him the in the past I have paid $5 he was very rude and said no it was $20 o told him it was my friends first time as he had just move in to the neighborhood he did not care or even tried to work with us . Overall terrible experience. will not be returning and canceling my membership as well!

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Recent happening that make this GYM pushing it's Republican Views on the customer. They have 10 TV channels and since the January 6th committee started they stopped showing CNN and increased their FOX news Channels to 3 TV's and shut down 2 other TV Channels that have Blue screen. I believe Planet Fitness is trying to control it's environment to REPUBLICAN View ONLY by only Showing FOX BIG LIE NEWS. I go to the gym to work out not to see Tucker the F---er face everyday.

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The Good: The staff is great at this Planet Fitness, always friendly, cheerful, and helpful. There are lots of machines and many of the popular ones are duplicated. There are a good range of dumbbells and many cool machines I've never seen anywhere else.The Bad: The Black Card area falls way short of other local Planet Fitness locations. There are only two hydromassage machines and one of them barely works. The Haverhill and Methuen Black Card rooms are far superior.The Ugly: The lighting in the place is dark and dingy. You feel like you are in a cave when in the back half. A couple simple windows in the back would add some natural light and totally transform the place.So not to be too negative, it is still a good place to workout, great staff, and it has decent hours. I just wish they would update it, I heard plans to update it were postponed, which is too bad, it falls way short of what it could be, which is to be something on par with the Haverhill or Methuen PF locations.

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Can not have a good workout in the 30 minutes room or on most machines. People sit on the machine and not let others uses it or share with them. Need to really have someone to come in and make this gymlike other gyms and PF.

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I would give this place 0 stars if possible. I get that there's a no phone policy but is there also a no talk policy? I'm a person of color and although I see groups of other gym goers talking, laughing, and having fun, when I try to do the same I am told to quiet down. I see this as a form of racial discrimination. If your going to enforce rules, at least have the decency to apply the rules to EVERYONE. Life is hard enough as it is, and I can't even enjoy my work out. I canceled my membership and decided to buy a treadmill for my home. At least I won't be bothered there.

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It's so different from other PF I go to. When I recently went to this one, the staff personDid not look up when I signed in. Nothing, in fact he had his head phones on.Many of the late afternoon crowd had their phones with them during their work out. A few of them were resting on a machine looking at their phone. One person did this in the 30 minute express work out room, AND was talking on the phone. 3/4 of the patrons do not wipe down the machine after using it.I walked in today, the floors were not swept, and the shower stall had the same clump of hair from yesterday. There was toilet paper on the floor in the bathroom stalls.The entire place is not clean. I am not impressed. What a difference from the other PF I go to; professional staff, everything looks clean, andThe people do wipe the machines after use. Not all, but most.

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Better if you early

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 4.0-star.

This business has 110 reviews.

The address is: Shawsheen Plaza, 209 N Main St, Andover, MA 01810, United States .

The contact number is +1 978-409-2363

This service is listed under Gym .

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