Orangetheory Fitness at Castle Hills Marketplace, The Colony, TX, offers structured, high-intensity interval training (HIIT) classes suitable for varying fitness levels. The facility is known for its motivating group environment and supportive, knowledgeable coaches. The gym uses a scientific approach with heart rate monitoring to ensure members stay within their target zones, optimizing workouts for weight loss and endurance. Members appreciate the community feel and the challenging yet enjoyable workout sessions that keep them coming back.
However, the gym has received some criticism regarding its pricing transparency, occasional equipment issues, and customer service related to membership cancellations. Despite these drawbacks, most reviews are notably positive, highlighting the gym's effective workout routines and motivational atmosphere.
Pros:
- Knowledgeable and supportive coaches.
- High-energy, motivating group workouts.
- Structured HIIT classes.
- Effective for weight loss and endurance.
- Heart rate monitoring for optimal results.
- Welcoming community atmosphere.
- Variety in daily workout routines.
- Accommodations for injuries and fitness levels.
- Clean and well-maintained facility.
Cons:
- Pricing information is not readily available.
- Customer service issues with membership cancellations.
- Occasional equipment and facility issues.
Location / Contact
- Address: 6201 N Josey Ln #200, The Colony, TX 75056, United States
- Phone:+1 972-521-8404
- Website:orangetheory.com
Rating Stats
Reviews (110)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.7-star.
This business has 110 reviews.
The address is: 6201 N Josey Ln #200, The Colony, TX 75056, United States .
The contact number is +1 972-521-8404
This service is listed under Gym .
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Irene Bautista
2 years ago
I’ve trained at many gyms, and Orangetheory Fitness is the best! The owner is a genuine down to earth guy that truly cares about his members, and take great pride in the facility!!
Kathy R
2 years ago
Encouraging coaches and staff challenge you to reach levels that you didn't know you had in you. You work at your level. No pretenses. Those working out with you are supportive. Look forward to attending classes - it's a great way to start the day.
Ted Stoecker
2 years ago
I am so frustrated with this location. My wife joined for a few months then realized it was not for her. We cancelled in mid Feb and they said there is a 30 day cancel policy. OK- I get that. So I have an e mail from their site manager saying last bill will be 2/28/22. Well on March 28 I was billed again. I reached out to them and they said they'd look into it. Never heard back. I disputed with my credit card company and they are contacting OTF. On 4/28 I was billed again. Apparently they have not cancelled my membership despite assurances (via e mail) from Toni the site manager in February it would be cancelled. Still no responses from OTF on these. I disputed both and my credit card company is refunding me but OTF is silent on this. Also- My wife bought a fitness tracker from them to use in studio and they could not get it to connect in the studio. So they gave her a new one which did connect but charged her a 2nd time for the 2nd tracker. I asked for a refund on the first one and received a lot of excuses about corp not handling it properly and someone would get back to me and it shouldn't have happened, etc.This may be a great fitness place but their business practices are terrible. It is simple incompetence. Beware of your financial transactions with this location..
Edward Gowens
2 years ago
We love OTF (Orangetheory Fitness) and how it’s structured for providing a program that has variety and leads to increased endurance and tone. This program isn’t going to make you buff, but it will improve you cardiovascular health and overall physical endurance. If you focus on staying in your target “green” zone you’ll find you can easily shed weight and tone up. We use OTF as as a supplement to our regular gym routine (3-4 times a week). This program is slightly expensive but the best option is the 8 classes per month, if you want to maximize your value.
Sheema Khan
3 years ago
Thank you Sheema! Please let us know if there is anything we can improve upon to get to 5 stars.
Ileana
3 years ago
venkat bhargav kommana
3 years ago
Great atmosphere and pumping music and quality trainers.
Daniel Serna
3 years ago
I really enjoy the personal training we receive from the coaches.
Hunter Robertson
3 years ago
Just started going and already love going - great spot with great coaches and staff. Go see Hilton and you’re in solid hands
Fatima Hasanali
3 years ago
Love love love Orangetheory fitness! Super convenient to go here if you love close and a perfect way to get a workout in.