The Gym LA, situated at 11567 Santa Monica Blvd, Los Angeles, delivers an impressive gym experience in a welcoming environment. Offering state-of-the-art equipment, comprehensive fitness facilities, and extensive opening hours, it caters to all types of gym-goers. Despite this, some aspects of the gym have faced criticism indicating room for improvement. The staff is praised for being professional, friendly, and very accommodating, going above and beyond to assist members.
The clientele is a mix of all ages, abilities, and ethnicities, fostering a vibrant and respectful fitness community. Maintenance is evidently a priority, with top-notch, well-kept equipment and a clean, bright, and spacious environment emphasized in reviews. However, responsiveness to membership cancellation requests and some aspects of customer service has been criticized.
Pros:
- Top-notch, well-kept equipment
- Professional and accommodating staff
- Clean, bright and spacious facility
- Respectful and diverse clientele
- Comprehensive fitness facilities
- Extensive opening hours
- Offers state-of-the-art equipment
- Welcoming, motivating environment
- Cordial and friendly gym culture
- Proactive maintenance
Cons:
- Poor customer service during membership cancellation
- Some reviewers point to unresponsiveness to concerns
- Locker room space has been critiqued
Description
Members-only gym offering fitness equipment & free weights, plus classes & personal training.
Location / Contact
- Address: 11567 Santa Monica Blvd, Los Angeles, CA 90025
- Phone:(424) 248-8496
- Email:[email protected]
- Website:thegym.la
Rating Stats
Reviews (60)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.3-star.
This business has 60 reviews.
The address is: 11567 Santa Monica Blvd, Los Angeles, CA 90025 .
The contact number is (424) 248-8496
This service is listed under Gym .
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Varun Ranipeta
1 year ago
Brilliant place. Amazing owner and even better vibes
Lewys Ward
1 year ago
Not to be confused with the The Gym (TG) in San Diego
Ken Cut Films
1 year ago
As long as cole ain’t there you guys the GOATS
Gary Rambo
1 year ago
Great place with excellent equipment and a friendly staff.
Asaf King
1 year ago
Just here to raise the ratings after the cole video
Suraj Subramani
1 year ago
This is NOT the business Joey Swoll is talking about in the viral video.
Issen Alibris
1 year ago
The staff here is chill. The facility is ALWAYS clean and it's never too packed even at peak times of the day. (I've never waited for a machine) This is a great local gym if you just need equipment but no classes. There is towel service too.
Tammy Santana
1 year ago
Management does not know what customer service means. Additionally, they are intimidated by customers who know their right and know how to advocate for themselves. Invalid statement against myself trying to avoid my honest review, but here it is. Please obtain proper business etiquette and learn how to be professional.
James Alvarez
2 years ago
My favorite gym. I’ve been to gyms all over the states. I’ve been a member at Equinox. NYSC. LA Fitness. The Gym LA is my favorite. The owners are there every day, and they truly care about the gym. It has the right type and amount of equipment. Good open functional space. And a great atmosphere and good clientele. Overall just a great place to be a member.
Tiffany Kariuki
2 years ago
I have been coming to this gym for the last few months now. I wanted to write a review once I had gotten a chance to fully see how my experience would be after awhile. And so far it has been really amazing! I moved from out of state and wanted to find a gym in which I felt comfortable enough to start my fitness journey to good health. This gym is a little gem! I love how clean it is, how kind everyone is from the staff and even the members. It has a very boutique feel to it which makes me feel very comfortable working out there, but it has everything you absolutely need for fitness success. I also decided to hire a personal trainer by the name of Max and he’s been such a golden nugget to what I’m trying to achieve with my health and fitness goals. I would highly recommend him if you’re to put in the work , need great support and motivation, but also want to challenge yourself and be successful at it. Also it’s always a treat to have a stretch session at the end of my workout sessions with Max. It really helps me feel great in my body without all the pain and aches that can come from getting your body back into shape. Come check this gym out and I’m sure you will be just as pleased as I have been. Good luck to everyone on their fitness journey!