The Gym LA, situated at 11567 Santa Monica Blvd, Los Angeles, delivers an impressive gym experience in a welcoming environment. Offering state-of-the-art equipment, comprehensive fitness facilities, and extensive opening hours, it caters to all types of gym-goers. Despite this, some aspects of the gym have faced criticism indicating room for improvement. The staff is praised for being professional, friendly, and very accommodating, going above and beyond to assist members.
The clientele is a mix of all ages, abilities, and ethnicities, fostering a vibrant and respectful fitness community. Maintenance is evidently a priority, with top-notch, well-kept equipment and a clean, bright, and spacious environment emphasized in reviews. However, responsiveness to membership cancellation requests and some aspects of customer service has been criticized.
Pros:
- Top-notch, well-kept equipment
- Professional and accommodating staff
- Clean, bright and spacious facility
- Respectful and diverse clientele
- Comprehensive fitness facilities
- Extensive opening hours
- Offers state-of-the-art equipment
- Welcoming, motivating environment
- Cordial and friendly gym culture
- Proactive maintenance
Cons:
- Poor customer service during membership cancellation
- Some reviewers point to unresponsiveness to concerns
- Locker room space has been critiqued
Description
Members-only gym offering fitness equipment & free weights, plus classes & personal training.
Location / Contact
- Address: 11567 Santa Monica Blvd, Los Angeles, CA 90025
- Phone:(424) 248-8496
- Email:[email protected]
- Website:thegym.la
Rating Stats
Reviews (60)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.3-star.
This business has 60 reviews.
The address is: 11567 Santa Monica Blvd, Los Angeles, CA 90025 .
The contact number is (424) 248-8496
This service is listed under Gym .
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Lucie Villerio
2 years ago
Best gym I’ve been to in LA! Staff is amazing, gym is very clean and perfect for a work out. Not too crowded I highly recommend!
Shayan Pour
2 years ago
Great little gym. Manager is super sweet and she helps me a lot. This is a great place to go to for any sort of memebers. Either complete novices like myself or experts. AND IT'S SUPER CLEAN!!!
Rachel Brookhart
2 years ago
The Gym LA is a fantastic place that cares about your health goals. I'm sorry it's taken a case of mistaken identity for me to come on here and give it the 5 stars it deserves, as it's been a great place for the many years it's been open.Unfortunately, some fans of a TikToker who spoke about his bad experience at a place called "The Gym" have flooded this page with bad reviews thinking they are the same place. They are not, nor are they affiliated in any way.
Casey Gayle
2 years ago
As an ex division 1 athlete, I find the staff for the gym LA to be highly knowledgeable, I find the facilities to be perfect for all the target ranges I want to hit in my training. It's not the fuss and the distractions you'll find at most gyms you're able to go in there and get your work no interruptions which entitles me to focus on the workout for the day. The gym LA is the perfect facility for me.
Vladimir Sarandi
2 years ago
This gym is a top-notch facility that offers everything one needs. It's spacious and clean, staff is friendly and welcoming. The gym has extensive range of equipment, including kettlebells, weightlifting equipment, and functional training gear.
SUSAN WILLIAMS
2 years ago
I have been a member of The Gym LA since the day it opened. The gym is clean. The staff is extremely helpful and knowledgeable. Everyone is very friendly and respectful. The membership varies in age, sex, ability, and ethnicity. It’s a great place to workout! Check it out, you won’t be sorry!! 👍👍 …
Issen Alibris
2 years ago
The staff here is chill. The facility is ALWAYS clean and it's never too packed even at peak times of the day. (I've never waited for a machine) This is a great local gym if you just need equipment but no classes. There is towel service too.
Tammy Santana
2 years ago
Management does not know what customer service means. Additionally, they are intimidated by customers who know their right and know how to advocate for themselves. Invalid statement against myself trying to avoid my honest review, but here it is. Please obtain proper business etiquette and learn how to be professional.
James Alvarez
3 years ago
My favorite gym. I’ve been to gyms all over the states. I’ve been a member at Equinox. NYSC. LA Fitness. The Gym LA is my favorite. The owners are there every day, and they truly care about the gym. It has the right type and amount of equipment. Good open functional space. And a great atmosphere and good clientele. Overall just a great place to be a member.
Jhonny V
3 years ago
Super convenient location, clean, efficient and not too loud. I get my daily hour workout here and I love it.