The Gym LA, situated at 11567 Santa Monica Blvd, Los Angeles, delivers an impressive gym experience in a welcoming environment. Offering state-of-the-art equipment, comprehensive fitness facilities, and extensive opening hours, it caters to all types of gym-goers. Despite this, some aspects of the gym have faced criticism indicating room for improvement. The staff is praised for being professional, friendly, and very accommodating, going above and beyond to assist members.
The clientele is a mix of all ages, abilities, and ethnicities, fostering a vibrant and respectful fitness community. Maintenance is evidently a priority, with top-notch, well-kept equipment and a clean, bright, and spacious environment emphasized in reviews. However, responsiveness to membership cancellation requests and some aspects of customer service has been criticized.
Pros:
- Top-notch, well-kept equipment
- Professional and accommodating staff
- Clean, bright and spacious facility
- Respectful and diverse clientele
- Comprehensive fitness facilities
- Extensive opening hours
- Offers state-of-the-art equipment
- Welcoming, motivating environment
- Cordial and friendly gym culture
- Proactive maintenance
Cons:
- Poor customer service during membership cancellation
- Some reviewers point to unresponsiveness to concerns
- Locker room space has been critiqued
Description
Members-only gym offering fitness equipment & free weights, plus classes & personal training.
Location / Contact
- Address: 11567 Santa Monica Blvd, Los Angeles, CA 90025
- Phone:(424) 248-8496
- Email:[email protected]
- Website:thegym.la
Rating Stats
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.3-star.
This business has 60 reviews.
The address is: 11567 Santa Monica Blvd, Los Angeles, CA 90025 .
The contact number is (424) 248-8496
This service is listed under Gym .
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James Santa
2 years ago
My gym since 2018. I love going to this spot. Always clean and smells nice unlike your low cost gyms. They have towel service and showers. An attendant always walks around to clean and RE RACK equipment because people be lazy. Glad they survived shutdown.
Ryan Sickler
2 years ago
The Gym LA is a great neighborhood gym! It's really clean and they go above and beyond in every aspect during these difficult times. Especially the manager Jen. I see Jen at the place day and night. Always friendly, personable and willing to help. I would recommend this club to anyone looking for a good club with good equipment! Ask for Jen!
Dawid Kierys
2 years ago
I don’t usually review anything but the gym LA was extremely accommodating & a fantastic no nonsense choice in a place w/ so many fitness options. I visited in-laws for a week & now miss their facilities back home along w/ the great people working there like Bailey & Fabio (thank you for finding my wedding band!). Great atmosphere, perfect amount of machines & the “powerlifting” area let me hit some nice PRs on some olympic lifts. Thank you so much!
Omar Hafez
2 years ago
Great so far! Signed up after touring in less than a day. I’m decisive and when I see something good, I take it - no procrastinating.Ali helped me out - great service and sweet girl!Keep up the good work guys, here’s to a fit future!
Jhonny V
2 years ago
Super convenient location, clean, efficient and not too loud. I get my daily hour workout here and I love it.
Jose Fraguas
3 years ago
Great place to join and train. Location is very convenient in SM blvd & Federal ave in Santa Monica out of the 405 freeway. Parking for free in the building...and easy access.Cordial and friendly staff - super clean and well-organized equipment on the floor.Definitely a "go-to" place for your fitness goals!
Mabel Mcguire
3 years ago
My gym instructor is a highly recommended trainer. I have been with her for so long now and have gained significant strength in my arms, legs, and abs. She motivates me everyday to the fullest. If you want to achieve a physically fit body, just choose her!
Fady Mosaad
3 years ago
Awesome place to workout 💪 great staff, nice management and great machines and equipment. I'm usually not the type of guy that leaves reviews but such an awesome gym. …
Saheli Datta
3 years ago
Unethical business practices. Had my minor son enter into a" contract" with them. Minor's aren't legally allowed to enter into contracts. Then, despite the gym being closed for covid, sent my son's account to a shady debt collector (Swift Financial), a company which does not follow the fair debt collection act.
Rashod Bacon
3 years ago
Solid gym. Good people. Lots of machines. Clean showers. Convenient. Accessible. Fabio is a great trainer.