Crunch Fitness in Middletown, KY, offers a comprehensive fitness experience with a wide array of equipment, personal training options, and group classes, including popular Zumba sessions. This 24-hour gym is located at Stonefield Square on Shelbyville Road and is praised for its friendly and knowledgeable staff, particularly trainers like Camari Phillips and Summer Hendricks. The facility is generally kept clean, and amenities like saunas and hydro-massage beds enhance the user experience.
However, some members have reported issues with overcrowding, particularly during peak hours, and difficulties with membership cancellations and additional fees. Other cons include cleanliness inconsistencies and maintenance concerns with certain equipment. Overall, Crunch Fitness in Middletown is a solid option for fitness enthusiasts seeking a comprehensive gym with diverse offerings and supportive staff.
Pros:
- Open 24/7 for flexible workouts
- Wide variety of equipment and classes
- Friendly and knowledgeable staff
- Great personal trainers like Camari and Summer
- Clean and well-maintained facilities
- Reasonable monthly prices
- Supportive and engaging fitness community
- Saunas and hydro-massage available
- Convenient location with comprehensive amenities
Cons:
- Consistently overcrowded during peak times
- Challenges with membership cancellations
- Cleanliness issues at times
Location / Contact
- Address: 10480 Shelbyville Rd, Louisville, KY 40223, United States
- Phone:+1 502-236-2600
- Email:[email protected]
- Website:crunch.com
Rating Stats
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.5-star.
This business has 70 reviews.
The address is: 10480 Shelbyville Rd, Louisville, KY 40223, United States .
The contact number is +1 502-236-2600
This service is listed under Gym .
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Collin Slade
1 year ago
There's never any available parking places. Doesn't matter if you go at 6pm on a week night or 9am on a Saturday. Their equipment is great and the staff are friendly. Place is always packed and you have to wait a long time before the exercise machine you want becomes available. I won't be getting a membership here.
Katelyn Bowling
1 year ago
super overcrowded! i have been working out for 5 years and i havent been going to the gym for the last few months bc this gym is so crowded with teens just standing around in large groups for you to do anything. makes you not want to go! finally quit and im moving on to a gym i can actually move around in. they care more about numbers and money than user experience ππ»
Noah Joyner
1 year ago
Clean and spacious gym that's open 24 hours. Doesn't feel crowded even during busy times. The locker rooms and facilities are kept clean, and the sauna was nice when I used it. They also offer a variety of classes and personal training options, which are definitely worth the money. I recommend my man Camari Phillips if you're looking to get started and make the right improvements. He's really helped me with my squat form, and now I feel better about squatting every time I do it. Great location, and reasonably priced to boot!!
Joseph Ryan
1 year ago
Gym is solid but weightroom is extremely overcrowded unless you go late at night. Also the sauna does not get very hot. Would recommend finding a less crowded gym if you are considering this one!
Clarence Jones
1 year ago
This location was great when it first opened. The staff was friendly and attentive. I got this membership to go on the weekends because my main gym closes early. In the past couple of months I have noticed a drastic decline in cleanliness especially in the locker room. Every time I go in there it looks like it hasn't been cleaned since my last visit. The floors are absolutely filthy, the toilets are disgusting and the showers definitely don't appear to get cleaned. Also, the extremely loud and obnoxious rap music being played in the evening is a huge turn off. They used to play genre neutral music at a respectable volume, now I feel like I'm at a high school house party while I'm there. Really disappointed how downhill it has gone since it first opened. πππ
Chris Fraser (ThatChr1s)
1 year ago
Overall a nice place to workout. Lots of equipment. Large selection of lockers (some need repaired though). Huge selection of cold drinks. Overall kept clean (tanning bed floors are filthy). Wish there were towels there but not a big deal. Just have to remember to bring my own with me.
Bianca Nava
1 year ago
Nice gym, up to date equipment, and staff is nice. BUT too many teens that do not respect the space, they donβt re-rack, or wipe down equipment after use. Annoying to have to deal with, hope management can find a solution to encourage members to respect the gym.Update: gym put up signs, fingers crossed it helps! Thanks for the effort!
reshma sankar
1 year ago
I canceled my membership since September and then after I canceled they changed me the annual feel of $52 and continued to billed me. I first canceled in the gym then called to verify my cancellation since I am away out do the country for work. And then I am being told my membership is still active and I am being billed. Itβs such a hassle to cancel this and if they put this on credit report I have all myDocuments and prove I had canceled this.I spoke with the gentleman on September 15 and then myLast day attended was September 20th. I had paid for the whole month already so he said I can still come until the end of September when my membership will be fully cancelled. I am still fighting with this middle town branch.
jiu jitsu collective
1 year ago
Went in to cancel my membership and the clown behind the counter felt inclined to start questioning my reason for doing so. I mentioned I invested in a home gym and he replied in a condescending tone, "That doesn't sound very motivating." Guess what hoss? I'm not concerned about motivating you. But one thing you definitely need to be motivated on is improving your people skills. You might have a better member retention rate by doing so.As for the facility, there's no day care and the place is always crowded. A workout that should take an hour or less turns into an hour and a half or longer.
Betsy Stivers
1 year ago
I am very impressed with this gym! Something for everyone..clean and friendly. I especially like the hydro-massage and the steam room. Great to place unwind. Thank you,Thomas, for the assistance.