Crunch Fitness in Middletown, KY, offers a comprehensive fitness experience with a wide array of equipment, personal training options, and group classes, including popular Zumba sessions. This 24-hour gym is located at Stonefield Square on Shelbyville Road and is praised for its friendly and knowledgeable staff, particularly trainers like Camari Phillips and Summer Hendricks. The facility is generally kept clean, and amenities like saunas and hydro-massage beds enhance the user experience.
However, some members have reported issues with overcrowding, particularly during peak hours, and difficulties with membership cancellations and additional fees. Other cons include cleanliness inconsistencies and maintenance concerns with certain equipment. Overall, Crunch Fitness in Middletown is a solid option for fitness enthusiasts seeking a comprehensive gym with diverse offerings and supportive staff.
Pros:
- Open 24/7 for flexible workouts
- Wide variety of equipment and classes
- Friendly and knowledgeable staff
- Great personal trainers like Camari and Summer
- Clean and well-maintained facilities
- Reasonable monthly prices
- Supportive and engaging fitness community
- Saunas and hydro-massage available
- Convenient location with comprehensive amenities
Cons:
- Consistently overcrowded during peak times
- Challenges with membership cancellations
- Cleanliness issues at times
Location / Contact
- Address: 10480 Shelbyville Rd, Louisville, KY 40223, United States
- Phone:+1 502-236-2600
- Email:[email protected]
- Website:crunch.com
Rating Stats
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.5-star.
This business has 70 reviews.
The address is: 10480 Shelbyville Rd, Louisville, KY 40223, United States .
The contact number is +1 502-236-2600
This service is listed under Gym .
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Amina J
2 years ago
As an OTR Professional Truck Driver who’s a member of several gym’s, my main gym wasn’t in Kentucky: and needing a sauna, I researched 24 hour gyms while passing through and Crunch Fitness popped up. The gym was nice, but the woman’s locker …
Valentina B
2 years ago
I personally love this gym, the tener by all the employees have is like no other. They have really good lighting for pictures also :)
Madeline Cormier
2 years ago
While this gym is super nice- they will over charge you for every penny they can. I initially signed up before the gym opened when they came to my work to offer us a discount. I joined. I signed up for personal training. I was told the contract I was handed was no obligation. That I could cancel these services at anytime. That was a lie. Its a six month agreement. The trainer I initially worked with did not care about helping me workout. He was more interested in his already fit clients and coworkers. He often ignored me during sessions to talk to other people and lost track of what set I was on. He also forgot which workouts we had previously worked on pretty much just stuck me on a machine.I called to cancel and was told that would not be possible because of the contract. But that because of the miscommunication they would freeze the account, and credit me for afew months of membership. They also got me with a different trainer. (My second trainer deserves 5 stars Olivia is amazing and actually cares about her clients go see her if you do decide to hand this company your wallet)The manager assured me I would not see any further charges until the accrued training session where used. However. I have since been charged $50 and $160 by crunch fitness without my consent. This is a horrible violation of trust. The manager has been very apologetic and kind about everything which is why I’m not giving them a 1 star review. But it’s horrible that this company doesn’t follow through on their promises.So sign up with this gym at your own risk. There’s a good chance you are going to be charged left and right for things they never explained.
Emily Kuster
2 years ago
I really want to like this location, but it just hasn’t lived up to the hype. It was supposed to open in January, they opened in May, and construction is still not finished. They are not planning on putting a mirror in the changing room …
Jessica Hermosillo
2 years ago
I love this gym! The thing that has truly made it the best experience is my trainer Olivia! I had been going to the gym for 100 days when we first worked out and I was looking for something more I needed to be more competent and confident …
MinhCharlie NguyenPulliam
2 years ago
Great new looking facility and really good group fitness classes. The only DISAPPOINTMENT - CLEANING AND SANITATION IS NOT A PRIORITY HERE!!! For a new gym, you can see dust bunnies, dirt and sweat stains everywhere. Yea, there are …
adriane ramos
2 years ago
I am really disappointed with the cleanliness of this place already. It is the fault of the members and the paid personnel. I went to the gym this morning at 0600 and the place was messy and dirty. (except for the women's locker room.) There were weight plates on the floor, leaning up against the walls and equipment. Weight plates on the floor at the cable machine section. Paper towels on the floor every where. I was using the cables and counted 6 just where I was standing. The accessories for the cable machines are on the floor not on the racks provided. The racks were empty. Dumbbells were in other places, not on the rack or being used. Lack of gym etiquette is OBVIOUS. People are leaving their weights on the bars and machines.. I don't understand why people can't pick up after themselves and consider the person who's going to use the equipment after them. Why aren't the people that work there, doing anything about this?
Lynn McMahon
2 years ago
I just want to join the brand-new crunch fitness on Shelbyville Road. Absolutely best experience signing up at a gym. Andi was amazing and friendly and personable and showed me all around the gym I felt absolutely no pressure! They are having a one dollar joining fee until April 21 I believe. Everything is brand new! And for a little over $24 a month I get access to workout classes, yoga, all fitness equipment, Hydro massage, tanning and she was very attentive and knowledgeable. She had answers to every question I asked very friendly and welcoming the whole staff was!! They open at the beginning of May but she made sure to sign me up for a class so that I can learn how to use the equipment properly before they even open! I left there feeling very happy and inspired and looking forward to being able to start working out again!!
Taylor Robinson
2 years ago
Absolutely blown away by my first time coming here! Crunch middletown/Shelbyville road is the place to be when it comes to making fitness fun. They crushed it with this gym. The locker rooms are spacious, staff is outstanding and personable. Open 24 hours. What more could you ask for? Come check them out
Kat Stierle
2 years ago
The new Crunch here in Middletown is awesome. All of the staff is really friendly, Thomas who I believe is the gm is always there to welcome you anytime you’re about to workout. Their facility is really clean with glass shower doors and a new sauna which I love. The yoga room is super relaxing, I’m looking forward to attending classes. The best time to workout is in the morning!