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Planet Fitness in Malden, MA offers a no-frills, budget-friendly environment for fitness enthusiasts. The gym operates 24 hours on weekdays, providing flexibility for late-night and early-morning workouts. The staff often receives praise for their friendliness and helpfulness.

However, the gym struggles with cleanliness and equipment maintenance, which are frequent points of member complaints. Issues with billing and account management have also been reported. Despite these setbacks, the facility remains a popular choice for those seeking an affordable gym with basic amenities.

Pros:

  • Affordable membership fees.
  • Friendly and helpful staff.
  • 24-hour accessibility on weekdays.
  • Clean environment according to some reviews.
  • Recently upgraded cardio equipment.
  • Supportive and non-judgmental atmosphere.
  • Quiet and less crowded at times.
  • Convenient location with parking.
  • Tidy stretching area.

Cons:

  • Dirty bathrooms and equipment at times.
  • Frequent issues with billing and account management.
  • Limited equipment and small gym size.

Location / Contact

Rating Stats

3.7

out of 5.0

35 reviews
5.0
11 reviews
4.0
17 reviews
3.0
12 reviews
2.0
35 reviews
1.0

Reviews (110)

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I am an cpt and sports med have my ass. Just love most part, other than the black card npt allowing your guest in if it shows they had a prior balance due . im trying to help and not judge, but it seemed like a certain front desk worker wanted to judge even though she allowed us to not only work out but tan for both of us..but on 3rd day got in my guests fave instead of speaking with me. I love the classes and would love to have a job working at this location. But if your slogan is #JUDGMENTFREEZONE!PLEASE EXPLAIN ALL RULES OTHER THAN NO Banging the weights down. I have paid my monthly fee and receipt says o.oo$! I am hoping my next workout i am not told I havnt paid. Some staff go out of there way to be nice and help . Hence why I love 💘 too work in the fitness industry!

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I had to cancel my membership due to disability. They proceeded to bill me for the next month anyway, after I cancelled. They refuse to offer a refund for the charge of the membership that's no longer valid. Dishonest company! Will never do business with them again!

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Simple and clean gym. I really like the atmosphere inside and good staff.There is only one think, the faucets in men restroom are so cold.I hope they will change it soon.

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Solid gym all new free weights and resistance machines within the last month. Only 3 squat/bench machines which is rough. The bikes are placed underneath the TV's so you can't watch TV if you would rather cycle than run I keep getting told the TV's will be fixed on the bikes but it's been several months and nothing has been done.

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This is the dirtiest Planet Fitness I have ever seen. I showed up on a Sunday. It was pretty bad in the afternoon. In the room where the massage chairs are they could not get the TV changed off of CNN. So if you want to relax and get a massage you still have to deal with all the political Strife that is America these days. The equipment is in good repair and the staff is polite even if they are ineffective.

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this is the worst and most disgusting gym i’ve ever been to. The staff are so kind and they definitely are trying to make the best of a terrible situation. It’s incredibly dark in the gym, there is yoga being done under a staircase, the bathroom was filthy and everything was wet and the toilets were overflowed with “stuff”. there was messy mirrors in the bathroom and the mirrors in front of the weights that they looked like a funhouse mirror they are warped and faded. Not to mention the air flow is non existent it was muggy and smelly no matter what section i was in. There is no real work out stretching area so people are resorting to doing it anywhere they can find a free section of floor. When i say disgusting i mean there was cleaning supplies hanging off the trash if there were any at all, the weights were disgusting and half the rubber coming off. I’m literally never returning to that location ever again.

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Quiet not crowded nice clean staff nice great place to workout

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It's a great affordable gym. It's also a clean gym, don't go there if you are looking for classes. It does not offer classes

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Decent gym, has all the PF amenities. The machines take up a lot of room, free weights are in limited supply.

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Friendliest most helpful staff you can ask for. Great equipment and I also like the fact that people aren't there to socialize they're there to put in work.

No reviews yet

Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 3.7-star.

This business has 110 reviews.

The address is: 795 Eastern Ave, Malden, MA 02148, United States .

The contact number is +1 781-322-3200

This service is listed under Gym .

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