Crunch Fitness - Madison is a spacious gym offering a wide range of modern equipment and amenities like hydro massages, tanning, and a sauna. Located at West Towne Crossing, the facility stands out for its friendly staff and inclusive environment. Its diverse membership options cater to various fitness needs, and the gym operates around the clock on most days.
However, cleanliness is a recurring issue. While some members appreciate the recent improvements, others find the state of the locker rooms and gym floors lacking. Additionally, there have been complaints about misleading pricing and billing practices.
Pros:
- Spacious facility with extensive equipment.
- Inclusive atmosphere with a variety of amenities.
- Trained and friendly staff.
- Hydro massages, tanning beds, and sauna available.
- Affordable membership options.
- 24-hour access on most days.
- Professional personal trainers.
- Welcoming to seniors and families.
- Diverse group classes available.
- Consistent child care services.
Cons:
- Lack of cleanliness and upkeep.
- Misleading pricing and billing practices.
- Frequent supply shortages in sanitizing stations.
Location / Contact
- Address: 7401 Mineral Point Rd, Madison, WI 53717, United States
- Phone:+1 608-535-4300
- Email:[email protected]
- Website:crunch.com
Rating Stats
Reviews (60)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 3.8-star.
This business has 60 reviews.
The address is: 7401 Mineral Point Rd, Madison, WI 53717, United States .
The contact number is +1 608-535-4300
This service is listed under Gym .
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Connor Streifel
1 year ago
Great gym experience, equipment, and atmosphere. However, billing and pricing is misleading and deceptive. You must cancel 30 days prior to the last billing or you will be charged for an additional month. Will not be returning.
Jose Antonio Leal Ortiz
1 year ago
excellent place very good to train 👍🏼 …
Ethan Koertje
1 year ago
Get the crunch o meter working
Jermaine Green
1 year ago
I enjoy coming to Crunch Fitness. It’s nice and spacious. Alot of new workout equipment and awesome people here. . I highly recommend join this gym.
sri krishna Seshadri
1 year ago
Best gym I've been to in any country! The staff are courteous. The equipments are great. Will keep going.
Mark Leonard
1 year ago
Very little staff presence. Not very well cleaned. Equipment is brand new though. Update...after 3 months here it's clearly the dirtiest gym in Madison. Staff does nothing but sit at front desk. Exceptional amount of gym intimidation with young males wanting to shadow box and kickbox in workout areas. What a dump. Completely regret this purchase.
R H
1 year ago
I'll mostly mirror what others have said. The equipment is mostly top notch and the price is unbeatable. Unfortunately it's also filthy. Beyond that the "locker room" is TINY. They have extremely limited lockers, only three sinks, and minimal facilities. Funny enough those things bother me so much less than how poorly weights are managed. The dumbbells are not even remotely organized (very very small size labels) and weight plates are limited to about a pair of each size per machine, so sometimes you have to go hunt for plates.I'm contemplating going back to Princeton club just because of the lack of organization.
Brooke Strain
1 year ago
We currently pay for two highest tier memberships to use the spray tan machines. We consistently have issues with the machines not working or the staff not being properly trained on how to use the machines. We plan on dropping our memberships because of this issue. This has been happening since Crunch opened, and has not been resolved.
Jorge Kelly
1 year ago
Doors were closed at 5 am on a Monday.
Florence Dieter
1 year ago
Will charge your bank after you cancel