TruFit Athletic Clubs - Ware Rd Exp 83 in McAllen, TX, offers a spacious and well-laid-out gym with a clean environment and friendly staff. Members highlight the excellent customer service provided by front desk employees like Kara, Lexi, and Fern. The gym is equipped with various workout machines and a functional training area on the 3rd floor.
However, there are some concerns regarding the gym's cleanliness and management. Some clients have reported issues with equipment maintenance, while others have noted unpleasant odors and a lack of organization. Overall, it's a popular choice for many, but improvements are needed in specific areas.
Pros:
- Friendly and helpful staff
- Spacious gym layout
- Clean environment most of the time
- Functional training area on the 3rd floor
- Good equipment variety
- Positive customer service experiences
- Childcare available
- Good workout atmosphere
- Machines in good condition
- Nice location
Cons:
- Concerns about gym cleanliness at times
- Some equipment overdue for maintenance
- Issues with air conditioning and unpleasant odors
Location / Contact
- Address: 4037 E Expressway 83, McAllen, TX 78501, United States
- Phone:+1 956-627-6631
- Website:trufitathleticclubs.com
Rating Stats
Reviews (123)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.5-star.
This business has 123 reviews.
The address is: 4037 E Expressway 83, McAllen, TX 78501, United States .
The contact number is +1 956-627-6631
This service is listed under Gym .
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Leslie Molina
1 year ago
This gym is the best gym, always so clean, staff so friendly and fatima is always helpful at the front desk
Isabel “imtz” M
1 year ago
Love this location! Staff is always super friendly and machines are in good condition.
Jose Perez
1 year ago
Great place to work out and thanks to Kara for all the help. Great customer service. 💪 …
Bby Dee
1 year ago
Fernando was very helpful with what I needed. Very positive attitude, very clean gym,thank you!
Diego Ochoa
1 year ago
Fern and Lexi was very helpful with my questions on the ryse protein I just had to buy one
Diego Aleman
1 year ago
This gym is one of the best gyms staff and management are always nice and professional especially fatima at the front
Santiago Aguilar
1 year ago
I like the atmosphere in the mornings. Thumbs up to Kara she has an excellent customer service.
Martha Alanis
1 year ago
I really loved the customer service and detail to detail such a nice environment first timer and I can say I made a good decision starting
LYZETTE HUESCA
1 year ago
Love the gym.Everyone is super nice. Fernando at the front desk is very nice and amicable.
Kristy E
1 year ago
Best Trufit. I've been coming for 3 years now and I have no complains. Staff is always friendly and helpful.