EōS Fitness

I have been contacting this gym for almost 2 months now since I signed up for pt and the next day called to cancel and was informed that I only had a 3 day grace period even though angel the pt manager informed me I could cancel after the two week promotion they were having.Although I did call and cancel I have now been charged a collective amount of 211 dollars because they failed to communication and for lack of better words failed to do there job. I have been contacting them over and over again. I have spoke to an assistant manager, angel, angels assistant, the general manager and multiple other employee's and still no resolution. This gym is not recommended, unless you wanted to be charged for services that you never used and can cancelled.

Abree lied to me and my buddies face and now we are both out $76 EACH because of it. Not happy and would not recommend going to this location.

This location and the manager Brian don’t appreciate good customer. And don’t appreciate loyal customersIf you think about enjoy this location please go to La fitness I am doing the same..

Been a member here for a long time and have had multiple billing problems. Really like the gym, really like our trainer, but they screw up a lot in regard to charging us

I cancelled a subscription with this location 2 months in, and was told by the employee there everything was closed out. This was a year ago. They now call saying no cancellation was ever even requested, and that there is 12 month of back pay owed to them. The General Manager Brian was extremely rude on the phone, and kept saying “there’s nothing we can do about these charges” until 15 minutes in, then it switched to “we will wave all these fees if you sign back up”. Sickening.

I called to inquire about membership costs and ask if they have a pool. A simple yes or no would work, but she told me they would not answer any questions over the phone. The interaction was awkward and uncomfortable.

This place is convenient but so much lacking. Nothing works. Sauna broken, can’t hook up to tv’s. Treadmills are always broken. Paper towel dispensers are always empty or broken. So lame.

This location used to be so great! Staff is nice and overall gym equipment was great. But there’s this one guy who is literally the worst! Most of my friends have now been approached by him and harassed in some way. And when anyone complains about it nothing happens because he’s the manager there. He gets upset with people training together but has no problem putting a trainer shirt on so he can train his “girlfriend” (if it’s not his girlfriend then he should not be touching her the way he does in public) I don’t want to go to this location anymore because he’s made it a very toxic environment. When I speak to friends who go to other locations they know him, because he has done this before at other locations. Why does EŌS keep moving him around instead of firing him? Not sure but if he keeps it up I’m going to social media for sure. And I know plenty of others who will do the same. Do better EŌS.

Great gym with friendly staff, I always come back whenever I get the chance! Motivating environment surrounded by inspiring people! Big thanks to Brian and the Team.

The Eos on Baseline is where equipment goes to die. I'm glad they are keeping up with tradition in that 1/2 of their cardio equipment is down for repair right before the January 1st rush. If you plan to join, bring lots of towels and water bottles with you to place on equipment you may or may not use, seems the new trend is to reserve equipment with your stuff just in case you decide to use it in-between chatting it up with fellow members 😉