Planet Fitness in North Miami provides a clean and welcoming environment for fitness enthusiasts. The gym’s friendly and knowledgeable staff are praised for their exceptional customer service. Members frequently mention the satisfactory cleanliness and organization of the gym. The gym itself has state-of-the-art equipment and offers various amenities, including HydroMassage beds and tanning booths.
However, one of the recurring issues members face is the inconvenient cancellation process which cannot be done over the phone. While most reviews are positive, some customers have expressed concerns about equipment maintenance and the management of certain facilities like restrooms and paper supplies.
Pros:
- Friendly and helpful staff.
- Clean and well-maintained gym.
- Spacious layout.
- 24-hour access on certain days.
- State-of-the-art equipment.
- HydroMassage beds and tanning booths available.
- Good value for the price.
- Judgment-free zone.
- Convenient location.
- Personal training options available.
Cons:
- Inconvenient cancellation process.
- Some reports of equipment needing maintenance.
- Occasional issues with restroom supplies and cleanliness.
Location / Contact
- Address: 850 Ives Dairy Rd, North Miami, FL 33179, United States
- Phone:+1 305-690-9699
- Website:planetfitness.com
Rating Stats
Reviews (123)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.4-star.
This business has 123 reviews.
The address is: 850 Ives Dairy Rd, North Miami, FL 33179, United States .
The contact number is +1 305-690-9699
This service is listed under Gym .
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Izzy Is Random MSP
11 months ago
Bernadette & Cory helped me with the sign up process, they were amazing & friendly. Deserve a raise!💛 …
Indira. A. Garcia.
11 months ago
The best place ever the service is excellent and the employees are super kind and nice… GIANCARLOS has been super sweet and a sweetheart to me and my friend with explaining everything to us and helping us. I give him 10 stars if I could
90Fernandinha
11 months ago
Just joined this gym, it looks awesome and it has a lot of cool features! Giancarlo was the one who helped me and he was great, gave me all the details about the gym and different plans they offer!!
Yav T
11 months ago
Cleanest gym I've been to in a while. The gym floor makes sense and is organized for maximum efficiency. Giancarlo has been an amazing help signing me up, touring the place and explaining everything along the way. Thanks! <3
K T
11 months ago
Just moved to the area from another part of Miami, and looking for a gym close to our new home. We spent the day touring a few gyms and decided to join PF. When we walked in we were greeted by Giancarlos, he was helpful and friendly - he took the time to give us a full tour of the facilities and amenities. He was very knowledgeable and able to answer all of our questions. Out of the gyms we saw in the area the staff, facilities and cleanliness was best here.
Eviams Oros
1 year ago
Reyhan is amazing. He made sure we chose the right option
Rossy Torres
1 year ago
Reyhan was so helpful in signing me up. GREAT customer service.
Nicky Choufany
1 year ago
Reyhan the manager is extremely kind and AMAZING at customer service. OUTSTANDING leader for the gym
Muketsu
1 year ago
Reyhan is amazing. He is always helping members and going above and beyond for everyone!
andrea turner
1 year ago
Reyhan is the best. Outstanding manager he knows the gym so well!