Planet Fitness in North Miami provides a clean and welcoming environment for fitness enthusiasts. The gym’s friendly and knowledgeable staff are praised for their exceptional customer service. Members frequently mention the satisfactory cleanliness and organization of the gym. The gym itself has state-of-the-art equipment and offers various amenities, including HydroMassage beds and tanning booths.
However, one of the recurring issues members face is the inconvenient cancellation process which cannot be done over the phone. While most reviews are positive, some customers have expressed concerns about equipment maintenance and the management of certain facilities like restrooms and paper supplies.
Pros:
- Friendly and helpful staff.
- Clean and well-maintained gym.
- Spacious layout.
- 24-hour access on certain days.
- State-of-the-art equipment.
- HydroMassage beds and tanning booths available.
- Good value for the price.
- Judgment-free zone.
- Convenient location.
- Personal training options available.
Cons:
- Inconvenient cancellation process.
- Some reports of equipment needing maintenance.
- Occasional issues with restroom supplies and cleanliness.
Location / Contact
- Address: 850 Ives Dairy Rd, North Miami, FL 33179, United States
- Phone:+1 305-690-9699
- Website:planetfitness.com
Rating Stats
Reviews (123)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.4-star.
This business has 123 reviews.
The address is: 850 Ives Dairy Rd, North Miami, FL 33179, United States .
The contact number is +1 305-690-9699
This service is listed under Gym .
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Joshua faranny
10 months ago
Reyhan was so friendly and helpful. Outstanding customer service. I will come back here soon.
Gabby Gavrielov
10 months ago
Giancarlo was great and amazing, the gym was very clean, plenty of machines and fantastic service!
Alexandra Gutierrez
10 months ago
Reyhan is the best. He was so helpful and is very caring and kind. Great manager!!
Daytradingsniper
10 months ago
Reyhan and his staff are great. No issues ever here. Best gym in Miami
laura joseph
10 months ago
Great customer service at this place. Reyhan and Giancarlo are amazing at what they do. Best planet fitness club in Miami
Jose Curi
10 months ago
The gym was great and so was the staff especially Giancarlo who was very informative about the gym and helped me very much with my insurance membership!
dada neptune
10 months ago
Reyhan is the best manager. He is so charming and confident. So happy I chose this gym.
Gerry Machado
10 months ago
Giancarlo was great! Explained the facility and memberships in a very informative and professional manner. 😊 definitely will be back! …
Fabián Navarro
10 months ago
Reyhan is not Just a good manager but a GREAT One. He is so caring and smart. I wish all managers everywhere can be like him.
ARNESAH J
10 months ago
Clean and pleasant but the Hours need to be updated on the planet fitness app and google, it’s been open until 9 pm on sundays for months just found out from the staff, don’t know how many workouts I missed thinking it closed at 7 and thought I couldn’t go after work