TruFit Athletic Clubs in Conway offers a welcoming gym environment with a focus on exceptional customer service. Many users commend staff members like Adan, Gerson, Michael, and Evan for their helpfulness and friendliness. The gym features state-of-the-art equipment and maintains a positive atmosphere, making it an enjoyable place for fitness enthusiasts. Key highlights include attentive staff, clean facilities, and personalized assistance to meet individual fitness goals.
Despite these strengths, some users have reported issues with cleanliness and broken equipment, which can detract from the overall experience. Management appears to be making concerted efforts to address these problems based on user feedback.
Pros:
- Welcoming atmosphere.
- Friendly and helpful staff.
- State-of-the-art equipment.
- Clean facilities.
- Personalized assistance.
- Positive environment.
- Great customer service.
- Knowledgeable staff members.
- Helpful with sign-ups and questions.
- Motivating and encouraging staff.
Cons:
- Occasional cleanliness issues.
- Some equipment reported as broken.
- Management responsiveness varies.
Location / Contact
- Address: 3205 N Conway Ave, Mission, TX 78573, United States
- Phone:+1 956-997-3633
- Website:trufitathleticclubs.com
Rating Stats
Reviews (120)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.6-star.
This business has 120 reviews.
The address is: 3205 N Conway Ave, Mission, TX 78573, United States .
The contact number is +1 956-997-3633
This service is listed under Gym .
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Ricky Gallardo
1 year ago
hi am new to the gym scene and Evan helped me sign up and get started with my journey, good vibes!
Ariana Rodriguez
1 year ago
Recently went in to open a gym membership went so smoothly I think the guys name was Evan great workmanship to his job HIGHLY RECOMMENDED GOING IN AND SEEING HIM!!!!
Mannywazhere 771
1 year ago
The staff is friendly especially, Evan, whom helped me get a membership and made me feel welcomed to this new gym experience.
Katelyn Gabriel
1 year ago
Front desk does a good job in the morning afternoon people are just on their phones all the employees who are supposed to be helping others are just sitting together and not yhelping when their are things that need to be fixed in the gym the girls locker room has leaks that been not fixed I am neverf able to workout good due to poor sanitation and the environment itself is nothing compared to the one on 10th street.
Dillon Wollin
1 year ago
Evan Correa provided superb service to me and my girlfriend when we were looking for a smart membership plan at TrueFit. I would recommend giving this place a look when looking for a neat and easy accessible gym.
Sydni LeClair
1 year ago
I've been attending the gym where Evan works, and I have to say it's absolutely fantastic. The facility itself is clean, well-maintained, and equipped with state-of-the-art equipment. However, what really sets this gym apart is Evan's exceptional customer service and always makes the experience really pleasant. He is incredibly knowledgeable, passionate, and dedicated to helping his clients achieve their fitness goals. Evan's personalized approach and attention to detail make every workout enjoyable and effective. If you're looking for a gym experience that combines excellence in facilities and an outstanding experience, this is the place to be. Highly recommended!
MAJEEDOE JR
1 year ago
Front desk is nice and gym members are very chill and are there for each other
Yiselle Vazquez
1 year ago
Go to zigi for any questions about memberships , he was very helpful when i was signing up 10/10
Genesis Vidaurri
1 year ago
Greatest customer service from zigi, overall great gym environment highly recommended
Samantha Luna
1 year ago
best customer service from zigi , he was very helpful and explained every option very well !