TruFit Athletic Clubs in Conway offers a welcoming gym environment with a focus on exceptional customer service. Many users commend staff members like Adan, Gerson, Michael, and Evan for their helpfulness and friendliness. The gym features state-of-the-art equipment and maintains a positive atmosphere, making it an enjoyable place for fitness enthusiasts. Key highlights include attentive staff, clean facilities, and personalized assistance to meet individual fitness goals.
Despite these strengths, some users have reported issues with cleanliness and broken equipment, which can detract from the overall experience. Management appears to be making concerted efforts to address these problems based on user feedback.
Pros:
- Welcoming atmosphere.
- Friendly and helpful staff.
- State-of-the-art equipment.
- Clean facilities.
- Personalized assistance.
- Positive environment.
- Great customer service.
- Knowledgeable staff members.
- Helpful with sign-ups and questions.
- Motivating and encouraging staff.
Cons:
- Occasional cleanliness issues.
- Some equipment reported as broken.
- Management responsiveness varies.
Location / Contact
- Address: 3205 N Conway Ave, Mission, TX 78573, United States
- Phone:+1 956-997-3633
- Website:trufitathleticclubs.com
Rating Stats
Reviews (120)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.6-star.
This business has 120 reviews.
The address is: 3205 N Conway Ave, Mission, TX 78573, United States .
The contact number is +1 956-997-3633
This service is listed under Gym .
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Jonny Guzman
1 year ago
Had a great experience at this location! One employee in particular named Adan Torres helped me out and answered all my questions! Loved the enthusiasm!
alexis camero
1 year ago
The staff is all really nice, especially Adan. They really make you feel welcome and bring the vibes to the gym. I love going there because of how safe and welcoming it feels.
arcast75
1 year ago
I just love this gym! My overall experience from start to finish was amazing! I signed up me and my family and we can’t wait to start our fitness journey! Great gym!
Aylin Camero
1 year ago
This is probably my favorite gym since it just always has good vibes. The workers are nice and funny, especially Zigi and Adan, and they make you feel welcome. Overall pretty W gym.
Blake Phillips
1 year ago
Best gym in the valley hands down, Orlando was super informative with suggesting workouts and even put me through a workout my first time going there as a welcome to trufit. Highly recommend!
Joe Garza
1 year ago
A young lady named Angie was so welcoming when I entered. And she went a step further by helping me on my form to help prevent me from injuring myself. Many of the people there are nice but Angie stood out the most with her willingness to help anyone!
Mauricio Gutierrez
1 year ago
The Gym is amazing! I got a membership not long ago and Zigi was a big help! He walked me through the machines I didn’t know and answered any questions I had! Such a great, hard working, and dedicated young man!
Jaretzy Espinoza
1 year ago
I enjoy spending my time at this gym and the staff are very kind. Tru fit has helped me become a better person and meet many new people
Nesby Garcia
1 year ago
NEVER seen a gym this dirty and unattended. After seeing dirty mirrors and napkins, chalk, bags, weights, dumbbells, all over the floor, I was so discouraged to start my workout. Some TVs were on and others were off. The water fountains were gross and barely had water come out. I’m sad to say we have this kind of management in Mission. Someone needs to step up and do something about this issue. The pictures provided are only aglimpse of a small area from the first floor. We all pay our monthly fees to have a good workout in a clean environment. On the other hand, A huge shoutout to the neighboring TruFit gyms who try to provide a great experience to their members.
Jessica Reyna
1 year ago
Young Salesman was such a big help. His name was Gerson I believe. He informed me about the promotion going on and how I should take advantage and get a membership. He explained everything very well!