TruFit Athletic Clubs in Conway offers a welcoming gym environment with a focus on exceptional customer service. Many users commend staff members like Adan, Gerson, Michael, and Evan for their helpfulness and friendliness. The gym features state-of-the-art equipment and maintains a positive atmosphere, making it an enjoyable place for fitness enthusiasts. Key highlights include attentive staff, clean facilities, and personalized assistance to meet individual fitness goals.
Despite these strengths, some users have reported issues with cleanliness and broken equipment, which can detract from the overall experience. Management appears to be making concerted efforts to address these problems based on user feedback.
Pros:
- Welcoming atmosphere.
- Friendly and helpful staff.
- State-of-the-art equipment.
- Clean facilities.
- Personalized assistance.
- Positive environment.
- Great customer service.
- Knowledgeable staff members.
- Helpful with sign-ups and questions.
- Motivating and encouraging staff.
Cons:
- Occasional cleanliness issues.
- Some equipment reported as broken.
- Management responsiveness varies.
Location / Contact
- Address: 3205 N Conway Ave, Mission, TX 78573, United States
- Phone:+1 956-997-3633
- Website:trufitathleticclubs.com
Rating Stats
Reviews (120)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.6-star.
This business has 120 reviews.
The address is: 3205 N Conway Ave, Mission, TX 78573, United States .
The contact number is +1 956-997-3633
This service is listed under Gym .
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Brianna López
1 year ago
The guy named Gerson called me in to sign up for a membership as they were having a promotion, so props to him 🙌🏼 …
Lil Kidd
1 year ago
A very a polite worker called Gerson was really nice to me and my friend . He explained to us all the plans that he had in order to get our membership !
Julie Reyna
1 year ago
Salesman Gerson was super helpful when signing me up for a membership!
Andrew599
1 year ago
Really great place to workout the staff is very helpful especially Adan
Liz :D
1 year ago
Very friendly staff and environment. Adan was very helpful when signing up!
Andrew599 Yt
1 year ago
I recommend everyone go here! Amazing workout and amazing staff like Adan!
Jose Sanchez
1 year ago
Gerson has amazing customer service! Would have signed up if it wasn’t for his knowledge.
Smiley De La Rosa
1 year ago
Very Clean and Safe space to be around and the staff is really helpful thanks Gerson, He's a very helpful person💪🏼 …
Goku 21345
1 year ago
Adan was a very helpful and understanding. I think he’s a very cool guy. Top notch 10/10
Rebeca Ramos
1 year ago
Awesome gym The manager Gerson Ramos was so soo welcoming and kind he showed me around and explained everything very well.