TruFit Athletic Clubs in Conway offers a welcoming gym environment with a focus on exceptional customer service. Many users commend staff members like Adan, Gerson, Michael, and Evan for their helpfulness and friendliness. The gym features state-of-the-art equipment and maintains a positive atmosphere, making it an enjoyable place for fitness enthusiasts. Key highlights include attentive staff, clean facilities, and personalized assistance to meet individual fitness goals.
Despite these strengths, some users have reported issues with cleanliness and broken equipment, which can detract from the overall experience. Management appears to be making concerted efforts to address these problems based on user feedback.
Pros:
- Welcoming atmosphere.
- Friendly and helpful staff.
- State-of-the-art equipment.
- Clean facilities.
- Personalized assistance.
- Positive environment.
- Great customer service.
- Knowledgeable staff members.
- Helpful with sign-ups and questions.
- Motivating and encouraging staff.
Cons:
- Occasional cleanliness issues.
- Some equipment reported as broken.
- Management responsiveness varies.
Location / Contact
- Address: 3205 N Conway Ave, Mission, TX 78573, United States
- Phone:+1 956-997-3633
- Website:trufitathleticclubs.com
Rating Stats
Reviews (120)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.6-star.
This business has 120 reviews.
The address is: 3205 N Conway Ave, Mission, TX 78573, United States .
The contact number is +1 956-997-3633
This service is listed under Gym .
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Gen Bunny
1 year ago
My favorite trufit! Melanie in childcare is amazing with my son. I love that I can actually get a workout In without worrying if he’s ok bc I know he’s in great hands. ⭐️⭐️⭐️⭐️⭐️
Nicolas Guerrero
1 year ago
Been coming here for a while and Zigi has been an amazing help when i'm there. Highly recommend going and talking to zigi. He's a great employee.
Aliyah M
1 year ago
Amazing service had a couple questions yesterday about membership and Michael helped me out so much! He was very kind and very attentive he helped me feel comfortable in the gym and answered everything I asked will definitely be coming back Thankyou so much Michael you’re amazing !
Mariela Carrera
1 year ago
Adan went above and beyond to assist me with the sign-up process, patiently explaining membership options and answering all my questions. Their friendly demeanor and willingness to make the experience seamless exemplified exceptional customer service.
David Rodriguez
1 year ago
I love this location, the employees are very involved. Front desk is really nice and empathetic. The manager Justin is great and super friendly.
Abby Casas
1 year ago
A HUGE thank you to Ms Savannah for ALL her help! Very patient and helpful ☺️Had a few questions on my membership and she not only got back to me immediately but worked very hard to get everything back on track. 🙌🏼 …
Amanda Salazar
1 year ago
Each time I come here, I am always greeted with the friendliness team and the atmosphere is just so positive. The equipment /place is always clean and products are always stocked up, never have been disappointed.
Christopher Tullos
1 year ago
Had a great experience at this gym, it has everything I need and the employees are nice and welcoming. Michael Eliserio is an employee at the front desk and is always very helpful and friendly. He’s given me tips on workouts to help me be a better lifter. Great gym and great personnel!👍🏼 …
Alex Barrera
1 year ago
Absolutely love this gym. Everything has been progressively been getting better. The gym is cleaner everything look’s organized. They’re getting a new things replaced. Staff is more attentive and looks like they’re enjoying their job a lot more. Extremely pleased with the management team for putting effort into making this gym feel great.
Gabriela Rodriguez
1 year ago
For my first time here They are really friendly and helpful