Planet Fitness, located in Towngate Shopping Center, Moreno Valley, CA, offers a 24-hour gym service all week. The gym is spacious, well-equipped, and convenient for late-night users. Customers appreciate the friendly staff and a variety of equipment. It's ideal for those looking for an affordable gym option with good amenities like hydromassage and tanning services. However, repeated concerns about cleanliness, equipment maintenance, and customer service might be a deterrent for some.
The membership costs are low, making it a budget-friendly option that provides a decent workout space for members. But, those who look for clean showers and well-stocked supplies might find it lacking. The gym's access control and member experience also need improvements to match expectations.
Pros:
- Open 24/7.
- Affordable membership prices.
- Friendly staff.
- Well-equipped gym.
- Spacious workout area.
- Hydromassage and tanning services.
- Convenient location.
- Good variety of machines.
- Great value for money.
- Helpful trainers.
Cons:
- Issues with cleanliness.
- Inconsistent customer service.
- Problems with equipment maintenance.
Location / Contact
- Address: 12625 Frederick St, Moreno Valley, CA 92553, United States
- Phone:+1 951-697-8445
- Website:planetfitness.com
Rating Stats
Reviews (123)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.3-star.
This business has 123 reviews.
The address is: 12625 Frederick St, Moreno Valley, CA 92553, United States .
The contact number is +1 951-697-8445
This service is listed under Gym .
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Armando Ramos
2 years ago
Great gym great equipment. Awesome staff.
Michael Young
2 years ago
I enjoy my work out every time I go. It's a busy but friendly place to exercise.
Crystal Eckhart
2 years ago
Great hours, good costs, and friendly staff. Oh, and lots of locations. Love these gyms.
C D
2 years ago
Im not sure why its hard to keep paper towels and the bottles filled. Its unsanitary. I left my workout early because of this. As soon as EOS opens Im out this place. Im not coming here anymore.*the thing is I shouldn't have to . Im not complaining about one station. I went up to 5 Stations and all were completely empty. You need to contact your staff and ask them why the same complaints keep happening. For a busy time when there is alot of people there should automatically be someone on the floor to keep this from happening. This is poor management and staff being lazy.
Sergio Gaspar
2 years ago
First time experiencing this planet fitness, &I have to say the men's locker room is HORRENDOUS. Utterly & disgusting, trash left everywhere&no one seems to even care.Overall, the gym equipment is nicely all spaced out&lots of equipment to choose from. The only thing good about this gym is the number of machines, but the restrooms NEED better upkeep for the sake of health&safety.
John Morin
2 years ago
I have only been a couple times, but after the first two visits, so far so good. This is a large location, with lots of machines. I have only been in the mid mornings, so it hasn't been too busy and most machines and weights have been readily available. It is very clean and the staff is friendly. Will continue to update as I get more time to really evaluate, and at different times.
Marvin Irvin
2 years ago
The staff is so helpful and nice and friendly and do a good job keeping the gym clean
Guinea Pig Parents
2 years ago
It’s fine but a few machines are not comfortable. Also the bikes don’t allow for any other modes? You can’t change the workout to weight loss or manual, and you can’t change the inclination. I literally have to go to a different planet fitness for cardio day because I tried all the bikes I could and they all say “workout not available”
Jeanine
2 years ago
The restroom had paper all over the floor homeless people sleeping in the dressing area no hot water no ac
Eric Salseda
2 years ago
Very clean and good gym. I've been to alot of fitness gyms. This one tops them all.