The Edge Fitness Clubs in West Hartford offers an extensive range of fitness equipment, classes, and facilities, including a sauna, cinema, and dedicated areas for women and children. Customers praise the cleanliness, friendly atmosphere, and qualified trainers like Brad Paradis and Brandon Khiry. This gym fosters a community feel, encouraging people to reach their fitness goals in a supportive environment. However, issues like crowdedness, inconsistent customer service, and difficulties with cancellation processes have been cited as significant drawbacks.
If you're looking for a well-equipped gym with engaging classes and a welcoming environment, The Edge Fitness Clubs might be worth considering, but be mindful of peak times and the membership policies.
Pros:
- Wide range of fitness equipment and machines.
- Clean and well-maintained facilities.
- Friendly and knowledgeable staff.
- Excellent trainers like Brad Paradis and Brandon Khiry.
- Variety of engaging classes.
- Dedicated areas for women and children.
- Supportive community feel.
- Convenient location near highways and shopping areas.
- Accessible amenities such as sauna and cinema.
Cons:
- Often crowded during peak times.
- Inconsistent customer service.
- Difficult membership cancellation process.
Location / Contact
- Address: 1471 New Britain Ave, West Hartford, CT 06110
- Phone:(860) 956-6720
- Website:theedgefitnessclubs.com
Rating Stats
Reviews (120)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.3-star.
This business has 120 reviews.
The address is: 1471 New Britain Ave, West Hartford, CT 06110 .
The contact number is (860) 956-6720
This service is listed under Gym .
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Brittany Makol
11 months ago
I wanted to write a review because Mike, Brad, and Chris are knowledgeable, professional, and wonderful trainers and employees!! ! am so thankful that they are working at the Edge in West Hartford, CT. Their personalities, expertise, as well as great customer support with their clients is absolutely amazing! Thank you for all you do! You are rare finds and absolute diamonds!
Bryon Vary
11 months ago
I was originally seeking employment as a secondary job. However even though schedule wise it wasn’t favorable and the decision was made to continue without pursuing the position I do have to say the staff there are great and very friendly, knowledgeable, and helpful. I will also say the gym itself is A M A Z I N G and I will absolutely be getting a membership! You’re really missing out if you don’t go check out this gym!
ayana phoenix
11 months ago
This Edge Fitness location is clean and well laid out. The staff is really friendly and helpful whenever you need anything. Special shout out to Brandon Clay for his amazing dance cardio class ! His energy is infectious and the dances are so much fun.
Jared V
1 year ago
Music is too loud on the weekends. Otherwise, it is a solid gym for the price
Claudia Hallas
1 year ago
Love the group ex classes. All of the instructors are knowledgeable, helpful w/ new routines, offer lots of variety in sequencing.
Elliott Antler
1 year ago
Great gym. Clean, updated and plenty of space to exercise. Has everything you could desire in a gym
Marcos Pais
1 year ago
Excellent gym! Complete and spacious. It can get really crowded but not impossible. I just hoped the “club” part would be more developed.
Sophia Saeed
1 year ago
Some pros, some cons…just like all gyms. More pros than cons. The music (early AM and weekend) used to be great. I appreciated the predictability of walking in and being in a good mood from the good music. They changed it recently and it has completely changed the vibe in a negative way. It is now painful to listen to the random stuff they choose and headphones are necessary.
Luna Lovegood
1 year ago
Love the edge! I’ve been going for about a month now and so far it’s been a great experience. I feel comfortable, everyone is just doing their own thing! Good music, a bit over crowded in the afternoon but that’s expected at any gym. I love going in the morning. Also, the edge kids is 10/10! I bring my 10 month old son every day and he always seems excited when I drop him off. The teachers are all great, they give him lots of love and are always engaged with him and the other children that attend.
ran dom
1 year ago
New to the area and looking to become a new member. Was denied access and turned away upon showing up for day 2 of the 3 day temporary trial membership because of being from out of state - which was known then they put me into the system and provided the temporary 3 day trial membership. Not a welcoming experience. I would have signed up the next day and brought payment (since I didn't have my wallet on me) had they just let me workout instead of being turned away. There are plenty of gyms in the area, I'll find one that wants the new business.