The Edge Fitness Clubs in West Hartford offers an extensive range of fitness equipment, classes, and facilities, including a sauna, cinema, and dedicated areas for women and children. Customers praise the cleanliness, friendly atmosphere, and qualified trainers like Brad Paradis and Brandon Khiry. This gym fosters a community feel, encouraging people to reach their fitness goals in a supportive environment. However, issues like crowdedness, inconsistent customer service, and difficulties with cancellation processes have been cited as significant drawbacks.

If you're looking for a well-equipped gym with engaging classes and a welcoming environment, The Edge Fitness Clubs might be worth considering, but be mindful of peak times and the membership policies.

Pros:

  • Wide range of fitness equipment and machines.
  • Clean and well-maintained facilities.
  • Friendly and knowledgeable staff.
  • Excellent trainers like Brad Paradis and Brandon Khiry.
  • Variety of engaging classes.
  • Dedicated areas for women and children.
  • Supportive community feel.
  • Convenient location near highways and shopping areas.
  • Accessible amenities such as sauna and cinema.

Cons:

  • Often crowded during peak times.
  • Inconsistent customer service.
  • Difficult membership cancellation process.

Location / Contact

Rating Stats

4.3

out of 5.0

78 reviews
5.0
29 reviews
4.0
8 reviews
3.0
3 reviews
2.0
2 reviews
1.0

Reviews (120)

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John D was extremely knowledgeable and helpful. 10/10 would recommend seeking his help with any training or anything you need at the Edge

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Great club. Clean with personable staff and located close to everything. Tons of cardio and machines. Love this place!

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Corey from west Hartford edge is a tremendous help. Always greets me whenever I come in and always is there to help out with workout tips too.

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I just got done with the Zumba class and it was so much fun. I also did the barre workout first time and was amazed at how with little weights your heart rate will go up that much.

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I love Edge! What made the experience amazing was the customer service I received from Yvette! She was awesome at answering my questions!

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Environment and equipment are both top tier.Cory, Patrick, and Rich in sales make everyone feel at home as soon as we walk in the door.

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Great gym. John DeFusco was very helpful with assisting me with my changing my membership type. Quick and easy.

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The worst EDGE location in all of CT. I went there and saw multiple women recording me and other men several times in a week span. If the men did this, it would’ve been a PROBLEM! The front desk don’t care, I’ve told them several times and they said it’s not their problem. They should be FIRED

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Corey is one of the best worker at edge. I love his spirit and how much he cares for the customers at the edge. He’s the man.

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Love coming here, the trainers make it fun and a good environment. John especially is always helpful and goes out of his way for anything I need.

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 4.3-star.

This business has 120 reviews.

The address is: 1471 New Britain Ave, West Hartford, CT 06110 .

The contact number is (860) 956-6720

This service is listed under Gym .

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