The Edge Fitness Clubs in West Hartford offers an extensive range of fitness equipment, classes, and facilities, including a sauna, cinema, and dedicated areas for women and children. Customers praise the cleanliness, friendly atmosphere, and qualified trainers like Brad Paradis and Brandon Khiry. This gym fosters a community feel, encouraging people to reach their fitness goals in a supportive environment. However, issues like crowdedness, inconsistent customer service, and difficulties with cancellation processes have been cited as significant drawbacks.
If you're looking for a well-equipped gym with engaging classes and a welcoming environment, The Edge Fitness Clubs might be worth considering, but be mindful of peak times and the membership policies.
Pros:
- Wide range of fitness equipment and machines.
- Clean and well-maintained facilities.
- Friendly and knowledgeable staff.
- Excellent trainers like Brad Paradis and Brandon Khiry.
- Variety of engaging classes.
- Dedicated areas for women and children.
- Supportive community feel.
- Convenient location near highways and shopping areas.
- Accessible amenities such as sauna and cinema.
Cons:
- Often crowded during peak times.
- Inconsistent customer service.
- Difficult membership cancellation process.
Location / Contact
- Address: 1471 New Britain Ave, West Hartford, CT 06110
- Phone:(860) 956-6720
- Website:theedgefitnessclubs.com
Rating Stats
Reviews (120)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.3-star.
This business has 120 reviews.
The address is: 1471 New Britain Ave, West Hartford, CT 06110 .
The contact number is (860) 956-6720
This service is listed under Gym .
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matt lynch
4 years ago
This gym is awesome. Everyone there is kind and helpful any questions you have they have no problem answering them. Also the prices of their memberships are a great deal for what they have to offer. Also the gym is cleaned all the time so that’s a nice bonus. Just overall a great gym you won’t be disappointed with it.
Jose Figueroa
4 years ago
The gym is amazing it has everything you need and more. The gym is kept neat and clean The staff is always warm friendly and helpful, especially Brooke Steneck who is always smiling and welcoming wether greeting you on the way in, saying bye on the way out or helping you sign up for a class.
Dwayne Jackson
4 years ago
The new facilities made me feel reinvested in my own work out routine, and the staff was really welcoming and friendly. I felt a part of a community, there was a GM that was helpful in me asking where certain equipment was and when I asked about PT opportunities. I think his last name was Prata and first name started with an A? I’m not sure, but I’ll def be back to my new home gym!
Jaime Lynch
4 years ago
I love the edge!! Its the best gym I've been to, I really like they have class to watch your kids while you work out and they actually do activities with your kids instead of them just sitting there. Also about it if you know your kid is going be with you alot it's only 25 dollars a month and save some money instead of 5 dollars each time but that's also the bright side If your kid isn't going to be with you alot. A really great environment with everyone!!
Jodie Liatti
4 years ago
Can not wait for Edge Fitness to open in December. It will be awesome to try out all the new equipment and top-notch classes. Looking forward to working out with a personal trainer. And just time to kick those winter blues in the butt. Katie , thanks for helping me get started.
John Smeallie
4 years ago
I have been a member of 2 gyms in the area over the years and never felt the gym was meeting my needs. Some charged way to much for membership and not enough work out machines to handle their members. Some just had machines but no group training.Finally we have a gym that has finally got it together. The EDGE FITNESS Club has shown me it has a friendly staff with plenty of room for all kinds of work out machines. Plus many training classes and other extras like massage and sauna. Love it. If you are looking for a gym don’t miss checking out THE EDGE Club.
Wajiha Misbah
4 years ago
My experience with Marina Khan, who’s a membership consultant there, has been wonderful. She has been very helpful and keeps me updated with updates regarding the gym and membership perks! She has made me feel comfortable and welcomed at the Edge. Would highly recommend her
Leah Yi
4 years ago
Was told that members would have one week of grace-period after the opening to upgrade/down-grade the membership, and I waited 3 months until they opened their gym. When they finally did, i went in and realized that I would not need the highest membership for various reasons, and called on the morning of opening to adjust the membership. The staff completely changed their word and said that downgrading to the basic membership will not be possible and downgrading at all will incur $60 downgrading fee. Eventually after more than 30 mins on the phone and talking with 3 people, they gave me an option to downgrade to the basic membership with less fee, but was spoken to in words such as 'I am already being patient and very kind to you so which option would you like to take advantage of.' This encounter and way of marketing completely threw me off and I no longer endorse this gym.
Darlene Casella
4 years ago
Edge Fitness is a great club. I’ve been a member for 2+ years and I’m very satisfied with the facility, the trainers, who consistently help me reach my goals, and the staff especially Brooke Steneck. She is professional, friendly, very helpful answering any questions or concerns. . Glad to see Edge expanding throughout Connecticut - it is a great facility!!
Quenia Batista
4 years ago
One of the best Gyms out there. Super clean, modern and with a great staff to be more specific Anderson, what a great personality always smiling and in a good mood. I’m already super motivated loosing tons of unwanted weight and gaining my confidence back. I have nothing but good things to say about my new Gym!!!