The Edge Fitness Clubs in Hamden, located at Hamden Mart, offers a robust fitness environment with extensive operational hours catering to different schedules. Their website and in-person services provide detailed information on memberships and amenities, ensuring potential members can make informed decisions. The club's diverse range of equipment and classes, aided by the commendable customer service, especially from staff member Christian Rich, makes it a prominent local fitness destination.
Pros:
- Long operational hours accommodate various schedules.
- Diverse equipment available for comprehensive workouts.
- Positive staff interactions, particularly with Christian Rich.
- Clean facilities, including locker rooms.
- Offers personalized training and nutritional guidance.
- Has engaging group classes like Barre and Pilates.
- Responsive and supportive environment for beginners.
- Caters to varying fitness levels and goals.
- Protein shakes and refreshments available on-site.
- Safe and inclusive atmosphere for all members.
Cons:
- Complicated membership cancellation process.
- Issues with third-party billing can cause inconvenience.
- Some reports of variable cleanliness and staff friendliness.
Location / Contact
- Address: 2300 Dixwell Ave, Hamden, CT 06514, United States
- Phone:+1 203-248-2582
- Website:theedgefitnessclubs.com
Rating Stats
Reviews (60)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.4-star.
This business has 60 reviews.
The address is: 2300 Dixwell Ave, Hamden, CT 06514, United States .
The contact number is +1 203-248-2582
This service is listed under Gym .
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Sadie Hope
1 year ago
HORRIBLE GYM. Do not go here!!! Employees are extremely rude!!!
Capri
1 year ago
Tall girl with dark straight brown hair that is in the front a lot is extremely rude & nasty to people!!! Please get rid of her. I’m debating on cancelling my membership because of her!
Serena Wallace
1 year ago
The edge staff who's always at front desk who is super tall and skinny with long dark straight hair. White girl is super awful mean and unprofessional. Such a mean girl catty person.
Nathan Ewald
1 year ago
The gym is fine.One star because of the 3rd party billing company you guys use for some bizarre reason. I would suggest not using this gym simply because of the scam of a company ABCfitness solutions, the billing company used. Not only was my membership rate increased (at a rate NOT outlined in my signed agreement), there is no way to get ahold of ABCfitness solutions customer service. You can call their line, and it's just an automated system that can tell you what you owe.You can email them and get canned responses over and over again, threatening how they'll send your account to collections and that they want to "work with you" to resolve the issue, even though the only "working with you" they do is send you canned responses, over and over again.Finally, after TWENTY-SIX EMAILS over 3 weeks back and forth, I finally got a response from a human saying "Sorry!!! we're just the third party billing company, any charges are done through your home club we have nothing to do with it."Meanwhile the front desk staff said "we dont control billing, contact this company [abcfitness]."Absolutely AWFUL company, you guys need to detatch yourselves from this billing company. I will be telling friends NOT to use this gym specifically because of the nightmare that is ABCfitness "solutions".
Enea Cibuku
1 year ago
Nothing against the gym, but the people that go here have zero gym etiquette, hygiene and really make working out stressful AF. Gym itself was okay, not worth the day pass fee but it’s something if you need to workout.
Tianna Raven
1 year ago
I had such a great experience with Christian Rich!! He was super polite, had great energy, and made me super comfortable during my visit.
Lamia Hairane
1 year ago
The edge is amazing! Christian is the best! He showed me around and hes really patient with new customers!!
Psing’s Life
1 year ago
Christian Rich, was amazing. He made things very easy for me to understand. He is great at his job.
lauren dundon
1 year ago
Christian Rich gave us amazing costumer service! Great person 10/10 experience. Very charming.
Joy Grabow
1 year ago
Christian Rich was awesome! Answered all my questions and made the process easy. I’m a new and happy Edge member!!!