Orangetheory Fitness in Mid-City Market, New Orleans, provides a dynamic workout environment with energetic trainers and a sense of community. The gym offers a varied workout routine that includes heart rate monitoring for personalized fitness. Members appreciate the friendly staff and motivating coaches, making it an ideal place for people of all fitness levels to meet their goals. The studio remains open seven days a week, offering flexibility for busy schedules.
However, some members have noted inconsistencies in customer service and strict policies regarding class attendance and cancellations. While the workout experience is generally praised, prospective members should be aware of these potential issues before committing.
Pros:
- Energetic and motivating coaches
- Varied and challenging workouts
- Friendly and supportive community
- Heart rate monitoring for personalized training
- Open seven days a week
- High-energy atmosphere with great music
- Convenient class times
- Upbeat and welcoming environment
- Significant physical results reported by members
- Helps maintain fitness routines while traveling
Cons:
- Strict cancellation and late policies
- Some reports of poor customer service at the front desk
- Inconsistent experiences with administrative staff
Location / Contact
- Address: 4141 Bienville St #107, New Orleans, LA 70119, United States
- Phone:+1 504-408-2602
- Website:orangetheory.com
Rating Stats
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.7-star.
This business has 60 reviews.
The address is: 4141 Bienville St #107, New Orleans, LA 70119, United States .
The contact number is +1 504-408-2602
This service is listed under Gym .
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Jimmy Brehm
1 year ago
Studio may be fine, but there is some validation to the reviews around not as member friendly as the others. While I agree with the studio on not letting people in past the late window, which some of the negative review are, which is typical, I also experienced an unusual lack of flexibility. I travel for work, so use a lot of different studios, and it is one of the many reasons I love OTF. I will book in advance to where I am going, but at times get into town a little earlier. Today I arrived early and called to see if they could move me into the 4:00 vs. 5:15 class I was registered for. There is room in the 4:00, but was informed she would charge me for a cancel to move me to the earlier class. No other studio has ever done this. If that is the rule, even when calling to move to an earlier class with room, not canceling, they are the only studio I have requested this of following that rule.Personally just took it as a sign that it was not the most out of towner welcoming studio and canceled, paid the fee, and booked at the other NOLA studio.So again, studio may be great, but just sharing for others like me who are travelers and seek out an hour of escape from the work grind that this studio may not be the most traveler friendly.
Alleah Salone
1 year ago
This was my first time visiting this location and the service was so nice. The coach and his playlist was BANGING!
Jenna Kelley
1 year ago
I go to OT in WA and the coaches hype you up wayyy more than this location. The coaches were nice but not motivating at all. You have to be very self motivated to work hard and get a good workout in. It would be nice if the coaches had some more energy and pushed you through the workouts.
Sara Cardenas
1 year ago
Okay, so I was a little intimidated at first, but everyone there from the coach to your classmates are super sweet and encouraging. Once you get past the first class, you'll be in the zone!!! It's a WORKOUT but totally worth the after-glow. ✨
Margery Olinde
1 year ago
I joined Orange Theory about 10 months ago, at the recommendation of a few friends in the area who work out there. I had a rough first class (pushed myself too hard), but it didn't take long for me to understand the routine and pace myself accordingly. After 10 months, I've noticed that I'm stronger and my midsection in particular looks more muscular. Most of all, I feel great. The trainers at this location are great -- friendly, attentive -- and the front desk has been nothing but helpful since I started. Really glad OTF is in midcity, and happy to be a member!
Godfrey Peters
1 year ago
Orange theory provides great results in time. And I love the crew and people who attend.
Joe William
1 year ago
I arrived 6 minutes late to class and was unfortunately turned away from joining class. Which is super disheartening after traveling from the west bank to get to class. The coaches are great but the front desk leave much to be desired. Thanks to this experience and the inconvenient travel I have to cancel my membership for the time being.
Niki Zarrabi
2 years ago
Only location I've been to where the front desk staff was actually rude. I've never experienced not being let into a class for being more than 5 minutes late...especially when you're paying this much for classes. I feel like fitness ppl should be positive and support any effort to work out. Reasons like this amongst others I've canceled my subscription and opted for Barry's and other classes worth the money with great instructors.I'd like to just note that I've been a member since 2015 and have visited so many locations throughout the US during trips, many times I've been late and I've NEVER been restricted from entering the class. The front desk staff is usually young, bubbly and excited about everyone's presence, regardless of the time. It makes this mid-city location seem like all they actually care about is the money of "spots" claimed in the class without actually having to help members get a workout in or meet their fitness goals. It just completely goes against the whole point to the OTF theme of family and fitness. Really disappointing experience.
Janie Irvin
2 years ago
I give the exercise classes, coaches, and all staff 5 stars in the New Orleans area!!! But PLEASE midcity fix the hot water in the shower!
Deidre Magee
2 years ago
NOLA Mid City OFT is AWESOME!I relocated to DC area and miss the supportive staff at Mid City!Shout Out to Coach Brooke! Coach Clyde! Clyde Josh!Miss you All!