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Orangetheory Fitness in Mid-City Market, New Orleans, provides a dynamic workout environment with energetic trainers and a sense of community. The gym offers a varied workout routine that includes heart rate monitoring for personalized fitness. Members appreciate the friendly staff and motivating coaches, making it an ideal place for people of all fitness levels to meet their goals. The studio remains open seven days a week, offering flexibility for busy schedules.

However, some members have noted inconsistencies in customer service and strict policies regarding class attendance and cancellations. While the workout experience is generally praised, prospective members should be aware of these potential issues before committing.

Pros:

  • Energetic and motivating coaches
  • Varied and challenging workouts
  • Friendly and supportive community
  • Heart rate monitoring for personalized training
  • Open seven days a week
  • High-energy atmosphere with great music
  • Convenient class times
  • Upbeat and welcoming environment
  • Significant physical results reported by members
  • Helps maintain fitness routines while traveling

Cons:

  • Strict cancellation and late policies
  • Some reports of poor customer service at the front desk
  • Inconsistent experiences with administrative staff

Location / Contact

Rating Stats

4.7

out of 5.0

12 reviews
5.0
1 reviews
4.0
3 reviews
3.0
3 reviews
2.0
41 reviews
1.0

Reviews (60)

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My focus sport is RUNNING and using the vehicle of ORANGE THEORY, I have exceeded my expectations in improvements with my running. Previously, I did runner specific exercises and regular weight training along with my short, medium and long distance runs. While I was logging as much as 100+ miles in a month and hitting my gym 3 days a week I seemed to be in a flat plateau...No matter how I changed up the gym routines or twerked my run days I was locked in to a pace range that I could not really break through. Then OTF in DEC 2015...6 FREE trial classes in 2 weeks...And my 1st race of 2016 was a 9K which I hit a PR dropping over 8 1/2 min from my 2015 time ! I was HOOKED and super excited that I had found the platform that would push me beyond that plateau ! Now January 2017 o er 1yr in and 83 classes taken in 2016...I have PR's in every distance up to the HALF MARATHON...Which I can say is now at a 2 hr 08 min time....DOWN FROM 2 hr 28 min...For a 20 min reduction !! THANKS ORANGE THEORY FITNESS ! I LOVE our coaches & staff at OTFnola MidCity...#champions #SPLATdat !!

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This is the first bad review that I have ever given! I scheduled a class 2 days before for an 8:00AM class. The morning of the appointment, at 7:37, I was on my way to the class when an employee called me saying that if I wasn't there by 7:40 that I couldn't take the class. She said I should have been called the day before to be told that I needed to arrive 30 minutes early for my first class. When I explained that I didn't get the call, she said she was there when they made the calls yesterday, as if I was lieing! As I drove to the class, I tried to convince the girl to allow me to attend since it was the only time I could catch a workout that day. I pulled into the parking lot at 7:42 and the employee said I could not take the class because she had a 7:40 cut off time to explain the equipment. I asked her if she could make an exception since I was 2 minutes late and I didn't get the call. Again, she said I had to have received the call, as if I was a lier. I rechecked my phone to see if I missed the call, and I didn't. Terrible customer service and I will not return.

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You are in control of your workout and how hard you want to go. It makes it very accessible for anyone looking to get a workout in regardless of their work out background/fitness level. The heart rate monitor makes you honest with yourself, and the coaches are truly incredible motivators. I appreciate each and every coach for their dedication to the members.

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The workout is challenging, always changing/fresh, and in a short time has really helped to change my post-pregnancy body. The instructors are motivating, encouraging, push us to the next level and always have fun. The staff is friendly, helpful and accommodating. It is a great, feel good/work hard atmosphere!

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I really enjoy OTF. Great workouts that never get easy. The best coaches that keep you motivated(Rachel is my favorite, js). My strength and endurance has increased significantly in just 2.5 months, and I have consistently lost an average of 10lbs a month going 5-6 days a week.

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I love Orangetheory workouts. I feel fantastic when I'm finished. My fitness has improved dramatically and I'm finally motivated to take off some extra weight, too. You should try it immediately for a better quality of life.

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I joined Orange Theory in February and the workouts are always different and fun with upbeat music to work out by, and the coaches are very motivational, which really helps you push yourself to your maximum potential.MY FAVORITE coach is Terrence BKA/Coach Smooth, but all of the coaches are GREAT!!!!Please join, you won't be dissapointed!!!

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This gym has changed my life. Not only do I have a great community that supports me but they have helped me meet my goals. It was impossible to lose the baby weight after having my son. I tried different gyms but nothing helped till OTFNOLA. If you want a change come here!

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Very challenging but motivating workout. The music drives you to push yourself. It doesn't get easier but you get stronger. Love Terrence and Laura's classes. Didn't give it 5 because the staff isn't the most affable

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Absolutely love this studio! I've tried just about every workout in the city and this is by far the best. All of the instructors are so motivating and really push you. It is also an extra bonus to be greeted by such a friendly staff each time you come for your workout. Looking forward to them opening new locations and expanding around the city!

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 4.7-star.

This business has 60 reviews.

The address is: 4141 Bienville St #107, New Orleans, LA 70119, United States .

The contact number is +1 504-408-2602

This service is listed under Gym .

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