New York Sports Club

0 star. Called months ago to cancel my membership and was promised that I won't be charged an annual fee for next year. Months later found out $50 was charged for next year. Why would I pay for the annual fee if I cancelled months before the year ends! The manager said any conversation happened not in email (which is not public information) doesn't count. Basically, staff words are not really words. Ignore the staff there because whatever they say doesn't count anyway. Extremely unprofessional.

Always packed it seems matter the day or time. I guess that's a good thing in a way. I prefer to be able to get in and get out. The people on their cell phones need to stop at the gym.

Monthly dues are cheap but the quality of the gym is way below industry standards.

This place LOOKS big. When you walk in for the first time you go "WOW! This space is quite large! It's airy!" It's really deceiving, as you go to the locker rooms. It's dark, tight and small! Then on the workout floor, you realize that there aren't enough benches, machines, or cardio equipment to do, well - practically your entire workout without...waiting. Overall, the gym is nice, and the staff are great, the location is great - but the size of this gym and lack of equipment makes it "ok"

Joined this club in June. Worst decision I ever made. Stair masters are constantly out of order, the equipment upstairs may be vintage ( from the 70s) and the staff is clearly miserable. I have heard from other members that I should expect an unannounced dues increase. Lol. I am not surprised since the stock is trading at a 52 week low. The AC never works either. How they stay in business is beyond me.

Decent location if you get a discount and staff are really nice, but seems as if machines are always broken (row, stairs, treadmills, you name it). A/C hasn't worked for the past year (summer was brutal) and amenities are limited. Cutting the cord at nysc after 4 years to pay a little more for a nicer health club.

Taking advantage of my passport membership, I’m checking out as many New York Sports Clubs as I can. I worked out at this location for the first time and have to say I have no complaints. The place is very clean, the staff was friendly and the gym had all the equipment/machines I’d ever need. The sauna was working well (which isn’t always the case at other locations). Been a member of NYSC since 2012 and locations like this one make me happy I still am. Keep up the good work, please!

Don't be put off by reviews that mention problems with air conditioning. This is a very pleasant branch. Showers are clean. Lots of towels. Working sauna. Tidy, overall. Cheerful staff at the front desk. After my workout, as I was early for a nearby doctor's appointment, I sat near the front desk, checking my e-mail. I could see that some of the regulars use the front desk person rather like the hair salon owner in "Steel Magnolias." He should get a bonus, for being a friend/ confidant.

This was the first gym I signed up for in new york. Ive been a member since 2013, and eventually added a passport to access all nysc which I really loved. I had some concerns with my membership because I had to relocate to a different state and there was no way for me to carry it over. The staff was great, attentive and friendly when it came to forwarding my concerns to the GM Nicholas Cato. I had a great experience speaking with him and having all my concerns put to rest. Thank you so much! I definitely recommend this gym location.

I visited this location and left disappointed. Although the staff was VERY nice the gym itself was not. There are very little windows, some machines were out of order (stair master, rowing machine), treadmills did not quickly change to the speed desired, mirrors near the stretching areas don’t go all the way down to the floor and there is no spin room. And finally, the locker room looked dirty and outdated (Wallpaper falling off, holes in the wall) it needs to be renovated ASAP.