Orangetheory Fitness on 72nd Street, New York, offers an exceptional workout experience with a focus on HIIT (High-Intensity Interval Training). This gym combines top-tier coaches like Head Coach Jackie and Coach Tim with a dynamic community environment, making it perfect for all fitness levels. The studio prides itself on motivating members through ever-changing routines, ensuring every workout feels fresh and engaging. The friendly front desk staff and the cleanliness of the facility further enhance your workout experience.
Although the gym excels in training and atmosphere, some members have expressed frustration with the mandatory 30-minute early arrival policy for first-time classes. Additionally, there have been isolated incidents of customer service issues and inflexible class hours, which may be a drawback for some.
Pros:
- Motivational coaches
- Welcoming community
- Clean facilities
- Engaging, varied workouts
- Friendly front desk staff
- Effective for fitness results
- High-quality equipment
- Classes at various times
- Support for all fitness levels
Cons:
- Strict 30-minute early arrival policy
- Occasional customer service issues
- Limited flexibility in class hours
Location / Contact
- Address: 120 W 72nd St, New York, NY 10023, United States
- Phone:+1 646-679-6618
- Website:orangetheory.com
Rating Stats
Reviews (60)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.6-star.
This business has 60 reviews.
The address is: 120 W 72nd St, New York, NY 10023, United States .
The contact number is +1 646-679-6618
This service is listed under Gym .
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Kathleen Foody-Malus
2 years ago
Coach Tim at UWS72 is fantastic and funny! His upbeat personality makes the workout fly!
Meirav Azoulay
2 years ago
I love coach Alysha! Her classes fly by and are so much fun! She is truly amazing!!!!
Alaina A
2 years ago
I have loved going to this otf location. I have been going for about 6 months and I am honestly in the best shape of my life (and I am a former division 1 college athlete). Every coach is great- I feel happy signing up for any class with any coach because they are all great (which is not the case for every workout class style studio) 100% worth the money
Jake Miles
2 years ago
Jackie and Nick have been excellent coaches so far — very inspiring and understanding of everyone’s individual capabilities. Every class is VERY fun, just the right amount of challenging, and leaves me wanting to come back for another workout.
Wioletta Zoldak
2 years ago
I love going to my orange theory classes. I feel like I get the best full body workout. Coach Tim is hilarious and plays the best music.. His music makes me want to start dancing after getting off the treadmill !
Ana Palacios
2 years ago
Well is the best experience ever. I just started a few weeks ago And it’s amazing. Coach Tim and coach Austin are the Best they make you feel so confortable and help you all the way trough. Keep up with the good work please coaches one suggestion some Spanish music on the play list as well lol😁 …
Bryan Munar
2 years ago
Orangetheory really kicks my rear into shape! Especially whenever Coach Austin teaches class. His charisma and command of the room make every workout I take at OTF that much more enjoyable. Love Orangetheory!
Michael Hull
2 years ago
Honestly, I was waiting on a different OTF location to open, so I joined this one in the interim and I always assumed I would switch locations when the other one was ready. BUTTTTTT I've fallen completely in love with the staff & coaches here and now I can never leave. I get a great workout, the space is clean and welcoming, and everyone is awesome to be around. I love all of the coaches and could never pick a favorite. It'd be impossible. But it's Alysha.
Andrew Gutterman
2 years ago
Ridiculously strict about showing up 30 MIN before your first class. Had already filled out the intake form and signed the waiver in advance, but apparently they still require 30 minutes to show you how to use basic fitness equipment, regardless of how experienced you are or how many similar classes you've taken. It's a shame they have such terrible customer service. They called me 20 minutes before class, I said I was on my way and would be there in 5 minutes and all they said was "okay see you soon". Then got there 5 minutes later (15 minutes before class, which would still be more than necessary for any other fitness class) and they said "sorry, we require you be here 30 minutes before class starts for safety". I spend way too much money on these types of classes, but I guess that money will continue going to Barry's instead. Never going back to Orange Theory.
Derrick Murphy
2 years ago
I love this studio. Coaches Jackie, Tim, Austin, and Alysha helped me loose 30# in a year! Great vibes and community. Also, if all studios in NYC, softest towels!