Crunch Fitness - Roslindale offers a dynamic gym atmosphere with plenty of equipment and space for all workout routines. Conveniently located at 950 American Legion Hwy, Roslindale, MA, the gym features a variety of classes and caters to fitness enthusiasts at all levels. Members appreciate the friendly staff and extensive renovation efforts, ensuring a welcoming environment.
However, the gym faces recurring challenges with cleanliness and maintenance. Equipment breakdowns and overcrowding during peak hours are significant concerns. Moreover, customer reviews often highlight issues with membership cancellations and poor customer service, impacting the overall experience.
Pros:
- Lots of equipment
- Friendly staff
- Spacious layout
- Good renovation efforts
- Variety of classes
- Affordable membership
- Convenient location
- Ample parking
- 7-day free trial available
- No judgment zone
Cons:
- Recurring cleanliness issues
- Overcrowding during peak hours
- Problematic membership cancellation process
Location / Contact
- Address: 950 American Legion Hwy, Roslindale, MA 02131, United States
- Phone:+1 617-327-1212
- Email:[email protected]
- Website:crunch.com
Rating Stats
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 3.6-star.
This business has 111 reviews.
The address is: 950 American Legion Hwy, Roslindale, MA 02131, United States .
The contact number is +1 617-327-1212
This service is listed under Gym .
Add a Review
Your email address will not be published. Required fields are marked *
chris Winston
2 years ago
Dirty gym management really is Angry and probably need to go into another business. Management really not people people unfortunately. Today the 28th horrible horrible an getting worse with no paper towels, running out of wipe. But today only 1 dispenser has in whole gym trash cans full becoming the norm!! Here's a few pics again
Angie Genois
3 years ago
I was reluctant to go there and start a membership after I read some of the reviews..but I decided to check it out for myself anyway and was pleased with what I found. The customer service was a huge bonus. Great job guys!
Chante
3 years ago
I like the almost but don’t like that 1/3 of the equipment is often broken and take months to fix or replace. The lack of varied abdominal machines and squat machines. Too much cardio equipment. Location is great though.
Edriss Thelus
3 years ago
These people took my money when I call multiple time to cancel my membership no one ever told me that they couldn’t do it online all they did was taking over 200 from my account when I called the store the supervisor ladel and the manager told me they not giving me the money when not even once I step my foot in there plus a clearly called and said I had a family emergency I had to move ASAP to help my mom in Indiana. They are scammers
Ryan Grande
3 years ago
DO NOT join here!!! They will take your money and not let you cancel your membership! I have been trying to cancel mine for months now and they won't even return my calls, emails (being sent directly to their manager), or my inquiries through their website. I strongly advise people to avoid this place, or any gym right now for that matter.
Jen
3 years ago
TERRIBLE. I joined a year and a half ago. The machines are slowly breaking down one by one. The power rack has been broken/unusable for a year already. I once asked the manager (bald tall guy) when they were expecting to fix it? He was rude, dismissed me, and just said he "it's not his fault they keep bringing the wrong parts." Surprise surprise, it's been a year and it is not fixed. The machines look really worn out and are constantly breaking. A group of us will be leaving soon. Do not join this gym!
Gryphon Layne
3 years ago
The gym has stolen 400 dollars from me. During lockdown i moved, assuming i would get a notice or some communication if i were to billed again, since my contract was null and void being unable to use this gym. The gym has refused to refund me and an employee asked for my number to give the manager to get me off the phone. Not only is the placed overpriced for its location and services, its an untrustworthy business that will steal customers with no remorse
Frank L
3 years ago
More broken machines. Never enough pins to go into the cable machines. Impossible to find 10 pound free weights. Paper towels in the floor. Oh well. The clientele are friendly and it's a cheap monthly rate.
stephanie santiago
4 years ago
It’s dirty most 90% of the time bathroom could be much cleaner ! Staff don’t clean up they just be on there cell phone ! Trash be over flowing, and it’s just too dirty for me guess don’t clean after ten selves I canceled my member ship it’s just horrible
derek amaral
4 years ago
Wish there were more Crunch gyms around. Plenty of cardio equipment, a good amount of free weights, plus machines and benches. I definitely enjoyed this gym.