Johnson Fitness & Wellness Store provides a comprehensive range of exercise equipment, located at 106 Needham St, Newton, MA. The store stands out for its knowledgeable staff, who help customers feel confident in their purchases. Eric Cole, Al Zuniga, and other staff members frequently receive praise for exceptional service and product knowledge, making the shopping experience pleasant and straightforward.
While most reviews highlight the store's excellent customer service and smooth process, there are a few instances of delayed deliveries and communication issues. Despite this, the overall impression remains positive with customers recommending the store for its quality equipment and attentive service.
Pros:
- Knowledgeable staff
- Excellent customer service
- Wide range of equipment
- Courteous and helpful employees
- Clean and well-organized store
- Efficient delivery and setup
- Competitive pricing
- No sales pressure
- Personalized advice and recommendations
Cons:
- Occasional delivery delays
- Inconsistent communication
- Difficulty reaching specific store locations by phone
Description
Commercial fitness equipment retailer supplying brand-name exercise & weight machines for gyms.
Location / Contact
- Address: 106 Needham St, Newton, MA 02464, United States
- Phone:+1 617-362-8580
- Email:optional@example.com
- Website:johnsonfitness.com
Rating Stats
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.4-star.
This business has 60 reviews.
The address is: 106 Needham St, Newton, MA 02464, United States .
The contact number is +1 617-362-8580
This service is listed under Exercise Equipment Store .
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Frank Antonellis
7 years ago
I found the sales staff (Matt) to be extremely knowledgeable in their products and patient while stepping through all of the different features of their machines. Very happy with the purchase and delivery. Highly recommended.
Tony Guthrie
7 years ago
The entire team at Gym Source are a remarkable group of professionals, friendly, knowledgeable and eager to go above and beyond. Matt in Sales and Sharon in service are amazing as are all the service techs. Thank you all
Philip Mead
7 years ago
Matt had my FreeCross trainer ready when I arrived. Its a great machinethat gives me a great full body, low impact workout. It is well-built andrequires very little maintenance. I highly recommend it.
Tony Yee
7 years ago
The equipment and staff are great! If your looking to buy any home equipment or consultation, Gym Source is your place. We couldn't be happier. We would definitely return and buy again.
ROBERT MILLIAN, JR.
7 years ago
The Salesmen that we worked with was very friendly unfortunately he was not very knowledgeable with the equipment I was interested in. As luck would have it after it was delivered and set up I needed to have the unit serviced . I spoke with Kristen in customer service who was excellent she was able to squeeze me in on the Friday before the Labor Day Holiday weekend. The tech who came over was excellent he knew exactly what the problem was and corrected it.
Erik Bruce
8 years ago
Thank you for taking the time to rate us.
Heidi Milne
10 years ago
My husband and I purchased a Cybex Bravo All-In-One in-home gym unit last winter and we are pleased to report it has been fabulous! For working parents who are '40+' athletes, this unit quickly becomes easy to use and see results. My husband used it to train for a recent Spartan race and I was able to target specific areas that regular 'cardio' sessions were not getting. It is a small sized unit that can do many things and we welcome it in bad weather months! We have purchased 6 pieces of equipment over the last 12 years from Norman and always think the service is great!! We also met a fabulous trainer who showed up how to use the Cybex Bravo as part of the package! Great place and great piece!! Thanks Norm and Ashley!
George Zaino
10 years ago
All I can say is if you are looking for gym equipment go to gym source and ask for Matt he is amazing to work with. I needed a new elliptical for my new home and I decide to go to gym source not knowing exactly what I wanted and Matt took over 3 hours of his time to go over the equipment with me. Matt helped me find the right machine for me and my girlfriend as well as he helped me download a app for my ipad because the machine has a blue tooth connection directly to my ipad so we can track our work outs separately through the work out program the manufacturer provided. They also do financing and 0 interest over a 12 month span. There is no better feeling than to know that the service provided was knowledgeable and professional with no pressure of a sale all Matt wanted to do was be helpful and help us find what we might want weather we were going to make a purchase or not. If you are looking for new equipment stop inn and ask for Matt you wont be disappointed.
Laurie Lamoureux Borrelli
11 years ago
Over the course of the last few years, Optimal Fitness has been involved with the design of residentialand corporate gyms. For each of these gyms, both the layout and the suitability of the equipment to theclients were key. Gym Source has been essential over the course of time to ensure these projects weredelivered on time and to our customer’s satisfaction. From the point of contact until final installation,Norm Morrison and his team were able to provide a diverse portfolio of equipment that had the rangeof adaptability to match the fitness standards we desired.Last year, Gym Source in Newton has helped us to outfit a corporate fitness center.Not only did they assist in compiling an equipment portfolio to fit the client‘s cardiovascular andfunctionality specifications, they took the time to answer our questions in a timely and professionalmanner, providing numerous options and greater adaptability. Partnering with Gym Source helped thegym the personal trainers and corporate employees envisioned become a reality. The wide range ofgym equipment combined with knowledgeable staff, great service, and professionalism has helped easethe process of designing a gym. We will definitely continue to use Gym Source for our professional andresidential cardio and strength equipment needs.Laurie Lamoureux NSCA-CSCS; NASM-CPTProgram Director
tom roberts
11 years ago
I was looking to set up a home gym and my trainer told me to go to gym source. I had little experience purchasing gym equipment in the past, but I must say my overall experience at gym source was excellent. The staff was all knowledgeable and attentive, the delivery service was punctual and they were quick to service any issue I had with their own in house service department. They gave me the direct line and every time I called with a question a live person always answered. I have never had customer service so good. If anyone needs any gym or exercise equipment go to gym source,