Johnson Fitness & Wellness Store provides a comprehensive range of exercise equipment, located at 106 Needham St, Newton, MA. The store stands out for its knowledgeable staff, who help customers feel confident in their purchases. Eric Cole, Al Zuniga, and other staff members frequently receive praise for exceptional service and product knowledge, making the shopping experience pleasant and straightforward.

While most reviews highlight the store's excellent customer service and smooth process, there are a few instances of delayed deliveries and communication issues. Despite this, the overall impression remains positive with customers recommending the store for its quality equipment and attentive service.

Pros:

  • Knowledgeable staff
  • Excellent customer service
  • Wide range of equipment
  • Courteous and helpful employees
  • Clean and well-organized store
  • Efficient delivery and setup
  • Competitive pricing
  • No sales pressure
  • Personalized advice and recommendations

Cons:

  • Occasional delivery delays
  • Inconsistent communication
  • Difficulty reaching specific store locations by phone

Description

Commercial fitness equipment retailer supplying brand-name exercise & weight machines for gyms.

Location / Contact

Rating Stats

4.4

out of 5.0

43 reviews
5.0
2 reviews
4.0
7 reviews
3.0
6 reviews
2.0
2 reviews
1.0

Reviews (60)

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Person was not pleasant , not sure why . Can't call directly to store ..

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High end fitness equipment and fair pricing. Zero COVID gouging!

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Liars, horrible. just call center, no online sales person. Try to order online, impossible.

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Bad experience. They were happy to take my $2,500, but it is 6 weeks later, my equipment delivery was canceled, and no one will call me back and explain when I can expect delivery. I'm contemplating going to the Better Business Bureau and the Attorney General's Office.

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This place is ok

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I usually dont write bad reviews its rare, but i was unsatisfied with the customer service and attentiveness..i felt as if the sales person didn't want to sell me any products there. Or offer me alternatives..right when i walked in i felt like he wanted me out..no idea why..i know the place was selling out of things...but how about some hospitality? Not too much to ask for..I am a very easy going guy. For someone to rub me the wrong way it takes a lot..maybe the guy was having a stressful day..no idea..never going in there again..plus its overly priced and the equipment didnt look that great. I ended up getting all my stuff on amazon..hassle free. And cheaper. !!

No reviews yet

Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 4.4-star.

This business has 60 reviews.

The address is: 106 Needham St, Newton, MA 02464, United States .

The contact number is +1 617-362-8580

This service is listed under Exercise Equipment Store .

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