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Planet Fitness at Palatine Plaza offers a clean and welcoming environment for gym-goers of all fitness levels. The facility is well-maintained with a variety of equipment, ensuring minimal wait times even during busy periods. Friendly staff and a judgment-free atmosphere make it a comfortable place for everyone to work out.

The gym, however, has some mixed reviews regarding management, with some customers noting issues with the smell and inconsistent rule enforcement. Despite these concerns, Planet Fitness remains a popular choice for its affordability and overall positive environment.

Pros:

  • Extremely clean facility
  • Variety of equipment with minimal wait times
  • Friendly and welcoming staff
  • Judgment-free atmosphere for all ages and fitness levels
  • Affordable membership options
  • Convenient location at Palatine Plaza
  • Adequate parking space
  • Effective COVID-19 safety measures
  • 24/7 access for Black Card members
  • Free personal training available

Cons:

  • Some negative feedback about management
  • Inconsistent enforcement of gym rules
  • Occasional unpleasant smell in the facility

Location / Contact

Rating Stats

4.4

out of 5.0

21 reviews
5.0
3 reviews
4.0
4 reviews
3.0
13 reviews
2.0
79 reviews
1.0

Reviews (120)

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There is no bench press or Barbells. Some ppl actually come to work out and not only do cardio. lol & to top it off your limited on free weights as well, going only up to 75Ib.Also, 24hr access, not really if you close on the weekends at 7PM & Friday 9PM.I will be switching to anytime fitness or xsport, they also started offering $10 membershipsPeace lmao

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Polite staff, large building, and clean equipment. I like the environment of this PF

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Gym is good like most PF's around the country. 1 star because there is absolutely no hot water in the showers. Worked out here a handful of times over the past 2-3 years and is always the same. I ask the staff everytime and they say "I don't know what's up with that"........I got a feeling the gym owners here are trying to maximize profits.....freezing cold shower it is!!

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Best gym in the area. I switched from Xsport to Planet Fitness months ago, and I'm kicking myself for not switching sooner.. I workout early to avoid the crowds and glad to see a gym honoring their 24hr rules. Place is very clean, equipment is in good working order, and staff are always smiling and polite who are always walking around checking out machines and keeping the place looking good. Plenty of parking, even if you workout during mid day on a sat too. They do ask that you clean off the machines with disinfectant from multiple stations around the rooms....which is nice. Can't tell you how disgusting xsport was with machines that weren't cleaned in weeks. Hand sanitizer is placed at the door for your convenience as well. Kudos Planet Fitness!

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Beautiful place clean

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Clean, friendly staff, but the change in hours are killing me. I know Covid has made things difficult for everyone, but I just can't get behind closing 9pm on a Friday and 7pm on Sat/Sun. The gym is completely packed every Friday even an hour leading up until closing time, it's clear people still want to work out later. Would go a long way at least being open until 10pm-Midnight those days instead!

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Great...clean....friendly place to unwind & get rid of some stress!

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I canceled my membership in person. They continued billing me for 2 months until I noticed. I called them up to ask for a refund and the manager, Donovan, refused to assist. Said there was no proof that I ever canceled. I asked for a corporate phone #. He could not provide one. Please avoid.

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The front desk people in the early morning are so friendly. And the club is very clean and welcoming. As a woman over 50, I was afraid that PF would be full of young people who would look at me as if I do not belong. However, I have found that there are people of all ages and capabilities here and I feel right at home and so comfortable. Can't recommend it enough.

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Good equipment, fine range of dumbbells and barbells, great machines, great cleanliness, and friendly staff. Had some initial discomfort with coming in after a staff member got on my case for lowering my mask to drink some water, but fortunately management was quick to make amends.

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 4.4-star.

This business has 120 reviews.

The address is: 223 E Northwest Hwy, Palatine, IL 60067, United States .

The contact number is +1 847-718-8700

This service is listed under Gym .

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