Planet Fitness at Palatine Plaza offers a clean and welcoming environment for gym-goers of all fitness levels. The facility is well-maintained with a variety of equipment, ensuring minimal wait times even during busy periods. Friendly staff and a judgment-free atmosphere make it a comfortable place for everyone to work out.
The gym, however, has some mixed reviews regarding management, with some customers noting issues with the smell and inconsistent rule enforcement. Despite these concerns, Planet Fitness remains a popular choice for its affordability and overall positive environment.
Pros:
- Extremely clean facility
- Variety of equipment with minimal wait times
- Friendly and welcoming staff
- Judgment-free atmosphere for all ages and fitness levels
- Affordable membership options
- Convenient location at Palatine Plaza
- Adequate parking space
- Effective COVID-19 safety measures
- 24/7 access for Black Card members
- Free personal training available
Cons:
- Some negative feedback about management
- Inconsistent enforcement of gym rules
- Occasional unpleasant smell in the facility
Location / Contact
- Address: 223 E Northwest Hwy, Palatine, IL 60067, United States
- Phone:+1 847-718-8700
- Website:planetfitness.com
Rating Stats
Reviews (120)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.4-star.
This business has 120 reviews.
The address is: 223 E Northwest Hwy, Palatine, IL 60067, United States .
The contact number is +1 847-718-8700
This service is listed under Gym .
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Nina
1 year ago
This planet has a nice layout, but it's hard getting past the general smell of the environment. (Think dog/vet office mixed with public bathroom)
Rica Kaplan
1 year ago
Love the guys at the front desk that greet me and my husband in the early morning hours! They are always smiling, friendly, and cleaning furiously! We’re seniors so we appreciate not being judged for our mostly brief workouts! 😃 …
Rick Roll
1 year ago
Awesome Center! Don the Manager is the best!
Vito Manola
1 year ago
I am new to Planet Fitness, the manager Dan is very friendly and helpful.the place is very clean and plenty of equipment.Staff is very helpful and friendly.
Maryam Madjid Rmz
1 year ago
this location is my favoriteeverything is clean, the people who work here are very nice 🤩🤩 …
Errol Reid
1 year ago
Very clean 👌 …
Matthew Z
1 year ago
Other than some people not wiping down the equipment they use it's a pretty good gym. They now close at 7 on Fri, Sat and Sun.
Kauah lynxpoint
1 year ago
its not 24/7
Nancy Czajka
1 year ago
I have the Black Card membership and go to a few of the PF clubs in the area. Was just at the Palatine one - the manager Dan is very friendly and helpful! All of the staff I’ve encountered there are courteous, friendly and make you feel welcome. While there today I noticed staff going around cleaning machines ect….. Also saw Dan going around vacuuming! I liked seeing that they were cleaning during the day while members were working out - Palatine is definitely one of my favorite clubs!
Shawn Good
1 year ago
I've been a member of this gym for a while now and must admit that it has a clean and well-maintained facility with friendly employees. However, there's one issue that has been bothering me, which is their arbitrary rule enforcement.The gym claims to be a "judgement-free zone," but this doesn't seem to be the case when it comes to talking on the phone. Members are allowed to talk to themselves or engage in conversations with others, yet phone conversations prohibited. I was escorted to a designated area to complete my call, which felt intrusive and unnecessary, especially since no one had complained. Again, the staff member who requested this was nice and I have nothing to say negative about her. .According to the staff, it's a rule they must enforce, but it seems pointless and contradictory to the gym's philosophy. It's annoying to feel judged in a place that's supposed to be free of judgment. If they truly want to create a judgment-free environment, they should reconsider this rule or at least apply it consistently. This rule is not applied all the time and people are regularly on the phone while doing cardio and working out... Let us work & LEAVE US ALONE!Thanks for the non-sense reply. Talking on the phone has no impact on anyone at the Planet Fitness. Keep annoying your members and I am sure they will leave.