Orangetheory Fitness

It is always a challenging workout but always up to me if I need to modify it at all. The coaches are there to walk you thru the workout, are motivating and encouraging. In just an hour, I get a great work out in and is different every time I go.

I’ve been a member at Brecksville for quite some time now and I have zero complaints. Every question and concern I have is addressed and solved with the front desk staff - they help me with everything I need. They are kind and there to help you - All you need to do is ASK.I’ve been to three other studios around the area and none of them come close to even comparing to how efficiently Brecksville studio is run. The coaches are impeccable. I’ll never workout anywhere else.For anyone considering trying the workout - they accommodate EVERYONE. You don’t need to be a super athlete to do orange theory - but it can surely work your body like it’s never worked before. Orange theory has taught me so much!

I checked here because someone asked my opinion after reading reviews and felt like why do I love OTF so much if it doesn't get good reviews at this location. WELL...I have been a member since they opened three years ago. I have felt welcome every single time I walk in. The front desk is very willing to provide information needed and help. I love the workout, too. The staff up front and the coaches rock! JMHO!

I have been going to OTF Brecksville for 2 years now since they opened and absolutely loved it. They've helped me with my new lifestyle, through pregnancy and also injuries (not related to OTF!). The coaches are wonderful and the staff in general are helpful. I love the variety of the classes as well as just the atmosphere they provide.

Since I do not have much spare time, like most people, I love how I can get a great workout, burn almost 500 calories per class and feel great about what I accomplished! I have never stuck with any workout for more than 6 months before and at my age, I was concerned about trying new classes. However, OTF gave me the confidence to not only complete the workouts, but to exceed my expectations and feel healthier than I have in years. Keep up the good work, keep coming up with new classes and I will continue to spread the word about Orangetheory Fitness!

Great full body workout. Encouraging coaches. Love that it is great for all levels of fitness. Some others have posted issues with customer services but I have never had any problems. I almost always get into the classes that I want. I schedule out for the month so that I can plan ahead and have accountability. I occasionally book later and usually get in from the wait list.

Great workout, not so great customer care. I have been a member for 9 months and over that time, studio grew and grew. They are always focused on recruiting new members and now classes are so full that it is very hard to get into desirable days and times. Waitlists are frequently so full that you can't even get on the waitlist to wait for the class... yet they keep recruiting. If you miss a class that was scheduled without 8 hour notice, a $12 late fee applies each time. At $160 per month for unlimited classes, it is crappy to get hit with $12 cancellation fees and have classes that are too full to get into. Now even 8pm classes are sometimes 3G with 36 people.... it used to be that you could "drop in" to undesirable times, now that's rarely if ever the case. For these reasons, I am going to try something else... once my super long cancellation notice period time is up (6 weeks due to the way the billing cycle falls).

A great place to workout with (mostly) really good instructors, but absolutely HORRIBLE customer service. They absolutely hound you after you take a free class but then once they have your payment info, they don't return calls or if they do are completely unreasonable in attempting to make clients happy. RUN, don't Walk from this OT. Find another one since they are franchised and hopefully you'll find one that actually cares about their clientele!!

Great place for a group workout. Coaches are outstanding. While you can set your own pace / choose your own weights that you are comfortable with, the coaches continue to motivate you to get better. Classes are different each time and very fun.

Love! Great mix of cardio and strength training. Different workout every day, so never gets boring. Great options for class times, but sign up early as they will fill up!