Located at 8443 Day Dr, Parma, OH, Planet Fitness simplifies fitness with 24-hour operations from Monday to Thursday and flexible weekend hours. Members praise the cleanliness and friendly atmosphere, crediting staff for ensuring a positive experience. Equipment diversity allows for various workouts, and amenities like tanning and massage chairs enhance the overall gym experience. However, some customers have encountered poor management and inconsistent enforcement of rules.
While the gym offers an extensive range of services at competitive prices, customer service issues and disputes over policy enforcement have marred its reputation. Planet Fitness remains a popular choice for many due to its convenient location, dedicated staff, and extensive equipment selection.
Pros:
- Friendly and helpful staff.
- Clean and well-maintained facilities.
- 24-hour access on weekdays.
- Diverse equipment options.
- Additional amenities like tanning and massage chairs.
- Affordable membership plans.
- Spacious with good equipment placement.
- Minimal wait times for equipment.
- Positive and welcoming environment.
Cons:
- Inconsistent enforcement of rules.
- Customer service issues noted by some members.
- Some equipment maintenance delays.
Location / Contact
- Address: 8443 Day Dr, Parma, OH 44129, United States
- Phone:+1 440-882-3000
- Website:planetfitness.com
Rating Stats
Reviews (110)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.3-star.
This business has 110 reviews.
The address is: 8443 Day Dr, Parma, OH 44129, United States .
The contact number is +1 440-882-3000
This service is listed under Gym .
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gerard watermeier
7 months ago
New cardio machines are great - friendly staff
tiffany kon
7 months ago
Awesome and nice staff. Quick to help out. Always cleans tanning beds and massage chairs/beds. Probably the best planet fitness I've ever been too honestly.
J. Jane
8 months ago
They really keep this place clean. They service the machines and keep the facility presentable and functional. Very well maintained and managed.
Edmund Zehel
9 months ago
Planet Fitness has plenty of machines and I usually don't have to wait to use one.
Carla Callahan
9 months ago
The Brook Park location has been updated and remodeled! ❤️
Rhonda Lang
9 months ago
Very clean and love the variety and availability of equipment
Patrick Mcbrewhöuse
9 months ago
This place is very, very clean,almost too much but it is what it takes nowadays.The equipment is enough for me to get it done ✔️ 🙌.The crowd is pleasant, and the workers are always moving. doing their work.
Catherine Woodruff
9 months ago
Easy to get a workout in—I love the barcode that loads on my phone, lots of equipment spread out and little enclaves of specific routine equipment to break up the monotony, and the different levels of membership offered. Nice to know if I need to change it or freeze it, I’m able to. The water bottle refill station is really nice. I love having options of tanning, red light, and massage stations. I feel the membership price is appropriate. Great mix of cardio, nautilus, and free weights along with weight benches. I’m glad you have signage reminding others not to do selfies by the showers! Good selection of tanning/red light lotions at various price points. I love the way you have cleaning stations throughout the gym. No excuses not to clean after use. I like seeing the staff greeting us coming in, being helpful if we have questions or buying lotion or drinks, and how they clean the gym. It eases my mind to know I’m not working out in germs and filth.
Sarah Ren
10 months ago
Good staff today :)
Dale R
10 months ago
Best PF in parma, however, the BABY POWDER scents are overwhelming.