Retro Fitness in Wayne, NJ offers a welcoming atmosphere and a clean environment that members appreciate. The gym features a wide range of cardio equipment, weights, and group classes that are well-received. The staff, particularly standout members like Denise and Claudia, are often highlighted for their friendliness and helpfulness. Many members enjoy the continuous updates and upgrades to the facilities and machines, making it a popular choice for both new and long-term users.
However, some members have faced issues regarding customer service, especially related to billing and equipment maintenance. Despite a generally positive gym environment, a number of complaints focus on the cleanliness of certain areas and the operation of tanning booths. Some members also noted the need for earlier opening hours on the weekends and improvement in management response to concerns.
Pros:
- Friendly and helpful staff
- Wide range of equipment
- Clean facilities
- Convenient location
- Regular updates and upgrades
- Group classes available
- Comfortable workout environment
- Good selection of shakes
- Not overly crowded
- Good parking availability
Cons:
- Billing and customer service issues
- Maintenance delays for equipment
- Certain areas need better cleaning
Location / Contact
- Address: 60 Owens Dr, Wayne, NJ 07470, United States
- Phone:+1 973-317-0800
- Email:[email protected]
- Website:retrofitness.com
Rating Stats
Reviews (60)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.2-star.
This business has 60 reviews.
The address is: 60 Owens Dr, Wayne, NJ 07470, United States .
The contact number is +1 973-317-0800
This service is listed under Gym .
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Matt Mansbach
5 years ago
The staff is very friendly and there is a good variety of machines and free weights.
Harold Ramirez
5 years ago
Staff is amazing, the gym is clean and the location is great. Recommend this gym to anyone.
Ashley Pauly
5 years ago
Denise, Brandon, Christine, and all the employees at Retro in Wayne make me feel so comfortable and welcomed. Best gym around!
Steve Buonavita
5 years ago
Staff works hard to create a positive experience. Input on improvements is always welcome. Denise will take the time to listen and implement change when she can. Can’t go wrong for The Price!
zaid qasem
5 years ago
Great facility. Great staff. Denise helped me sign up gave me & my friends a great deal. Looking forward to start working out here everyday! Highly recommend.
Carina
5 years ago
Been a member here since 2011. The facility is spacious, CLEAN, and the personnel as well as members are very friendly. I’m currently training with Sam and couldn’t be happier with my training regime. I highly recommend joining this gym.
William Weil
5 years ago
I like this gym very much. It is very clean. It has lots of fitness equipment so you never have to wait to use something. The staff is very friendly, helpful and informative. I have recommended it to many of my friends.
Jen Esposito
5 years ago
I would just like to take a moment to comment on the staff at Retro. To name a few Claudia has such a great sense of humor knows everyone by name. Just a really sweet woman. Sam who is one of the trainers, I believe, Super friendly and helpful guy. Denise the manager, is really helpful and knowledgeable in customer relations. She’s always busy and saying hello. There are more i’d Like to mention but I don’t know names. But everyone is friendly and courteous. I really love this gym. Keep up the nice work!
Gabriella Beck
5 years ago
Retro is like a family to me. It’s not only a gym, but a learning environment, a place for friends, and quite an eccentric workout experience. In the 4 years I have been going there, not only has my training improved, but so has my mind and spirit. Along with new equipment & more mirrors, the front desk and management are working hard to improve the environment, which I’m sure will only enhance my time there. Group classes are a plus, the instructors are friendly and knowledgeable, and the trainers are exceptional. 10/10 recommend.
Mahmoud Ozdamir
6 years ago
I like this gym. It deserve every penny I paid for the guys is very nice there and the machines is good I recommend...