Crunch Fitness - Pembroke Pines

I've tried a few different gyms out here but this one was the best! The facility is clean, all the equipment works, the staff is nice and friendly. The price is pretty unbeatable. Everyone is there to work out, good vibe and energy.

Staff is fantastic shout out to Stephen, Sofia, and Gian Carlos. Friendly and helpful they. Great to see a smiling person these days.Classes are fantastic shout out to Javier, Betza, Claudia and Blaze. They are fierce, classes are challenging and always fun. I’ve had a fantastic time joining their classes and they definitely help make you feel included.Points off for bathrooms, toilets clog pretty regularly, they could use a more consistent cleaning routine and there is no sauna which is a HUGE bummer when other locations have them.Anyway the instructors are definitely the star of this show.

It’s month to month after a 90 day commitment and fees. Make sure that’s noted in event you have to cancel, do it within the 3 day grace period after sign up. Aside from that, not my first pick in the area but does what it needs to do. Lack of understanding to my cancelation reason has deterred me from signing back up once I get back home.

It's a decent place. Prices are good. Some machines don't work, but it's okay.

Dirty toilets in bathroom wasn't clean I ask for hydro bed the attendant wave at me I went the room I asked again he was talking to a trainer I waited asked him again horrible customer service I will never comeback to this location ever oh yeah I checked multiple towel dispenser to wipe down my machine

Deciding if I should cancel my membership…. I’ve been at this gym for over two years and had no issues but recently within the last month a lot of things has been an issue. Myself and other members who come to the gym at 5 am are disappointed and frustrated because no one is opening on time. I’always wait 15 minutes in my car before I leave to wait for someone to open the facility and literally they come over 45 mins- a hour late. This probably happens once a week. Most members come there at that time to get a decent work out before work and it does throw a lot of people off and leave. Also, lately I’ve been realizing there has been a lack of supply for paper towels and over loaded trash bins in the morning to the point I have to bring my own wipes to sanitize the equipment. Management has to do better and hold their staff accountable. At least have 2-3 people open in the morning just in case if one staff member is late or absent.

I started this gym about 2 years ago, what attracted me was it was relatively new and empty which I liked and was the main reason for joining. I wake up for work at 6am so gym in the mornings is not an option, recently I’ve tried going from 6-9pm during the week (they close at 11) and the place is a jungle, people everywhere , multiple classes going on , just pure chaos… like most gyms, they over advertise with limited space, like a ratchet planet fitness with more weights. Besides that, after looking at google review reply’s , they are clearly immature and don’t value their customers even going to the length to tell paying customers to stop crying like a baby. Last but not least they advertise a “10$ monthly “ to join but it’s 15… 5$ doesn’t bother me, the dishonesty does. Do better.

This location has a recurring issue of always opening late. It’s something that I can guarantee will happen at lease once on a weekly basis. It’s really inconvenient when myself and others are coming to the gym at 5a, so that we can get the opportunity to workout before work. I’m at the point where I’m thinking about canceling my membership and going elsewhere because this is getting ridiculous

Terrible customer service, on weekends they can not open on time, today is 4/2/2023and 8:45 am still waiting for them to open the doors, lack of respect for the members, this is not the first time, in less than one month. If the can not open on time, then they should close doors. We are paying dues every months on time for this issues? I need the Manager or the owner of this Gym to reach out to all members and give us an apology. Now what?? Another mechanical issues? What is the excuse this time?? I will be posting every time you guys disrespect Us. Themanager of this location should be FIRED. This is an updated post.

We tried to cancel a monthly membership and it was very hard despite the fact we didn’t sign any annual contract. With them. Management pushing back because of a 10$ charge. Not a good experience at all.