City Fitness Northern Liberties in Philadelphia offers a comprehensive gym experience with a welcoming atmosphere and modern facilities. The gym boasts high-quality equipment, a variety of classes including the popular THRIVE program, and exceptional cleanliness throughout the facility. Staff and members are friendly, creating a supportive community vibe.
Despite its many positives, some reviews highlight significant issues with the gym’s billing practices. Many users have reported ongoing charges even after canceling memberships, hidden fees, and difficulties in resolving billing disputes. Make sure to understand the financial terms clearly before committing.
Pros:
- Friendly and welcoming staff.
- Variety of classes including THRIVE.
- High-quality and clean equipment.
- Supportive community environment.
- Convenient hours of operation.
- Clean locker rooms and facilities.
- Engaging and knowledgeable trainers.
- Numerous treadmills and cardio equipment.
- Flexible fitness options for all skill levels.
Cons:
- Problematic billing practices.
- Hidden fees.
- Can get crowded quickly.
Location / Contact
- Address: 460 N 2nd St, Philadelphia, PA 19123, United States
- Phone:+1 215-923-4114
- Email:[email protected]
- Website:cityfitnessphilly.com
Rating Stats
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.0-star.
This business has 110 reviews.
The address is: 460 N 2nd St, Philadelphia, PA 19123, United States .
The contact number is +1 215-923-4114
This service is listed under Gym .
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Hillary N
3 years ago
Clean, up to date gym that also has a friendly community feel to it.I didn’t think I would stick with the Thrive program- but I’ve found it worthwhile so I’ve been going consistently for almost 2 years now.My trainer, Ahmad, works with me to personalize workouts and help figure out nutrition to optimize results. I’ve gotten a lot stronger than when I started. For example, I used to barely be able to deadlift 100lbs and now I’m up to being able to do 185lb for 5x5. Ahmad is professional, very knowledgeable, and fun to work with.The thrive program keeps me accountable and motivates me to work out more on my own too. I also like some of the yoga and spin classes that are all included in my membership.
Achilles Brown
4 years ago
Great staff, very clean facility, and quality equipment.
Naiim Simms
4 years ago
Loving working out here. Juice bar is pretty cool
Dan Olivet
4 years ago
Great gym, friendly staff always clean.
Jeff Fisher
4 years ago
Thrive sucks. Join Warhorse if you want to actually get strong.
Luca Rossi
4 years ago
Absolutely HORRIBLE experience with the personal training group fitness. Body shamers. Frank is a disgrace. Likes to make people feel horrible about themselves. I would never recommend this place. Tries to guilt people into signing up for services even though unable to afford.
Kia Street
4 years ago
Great gym and state of the art facility overall. But it's always busy, and it's about 3x the price of any other franchise gym. To each his own!
Patrick Freeman
4 years ago
Went in to learn more about the gym and tour the facility. Before I would even be allowed to speak to someone about a membership, they required all my personal information and to sign a liability form. I am not giving a gym my personal information before signing up. This is unacceptable in the time of information breaches. The front desk was very rude and would not give an explanation for why this is mandatory.
Maria S
4 years ago
Recently had a really creepy/inappropriate interaction with a staff member here. He was following me around, whispering things to me, shamelessly staring and making me feel very uncomfortable. I've been a member for a long time and NEVER once felt that staff has been anything but professional, kind and welcoming. I went to management with this issue, filled out paper work and was told they would get back to me and let me know the problem was addressed, and unfortunately never received any updates or information regarding how the incident was being handled or if it was at all. I then went on the website and filed another official complaint On the site there was an option to get a call back from a team member, I chose that option. Once again, I never heard anything. I had to change locations now because I feel uncomfortable in the place that had previously and always should be fostering a healthy and safe environment. Very disappointed with how City Fitness has refused to acknowledge this issue and I am writing this review in hopes that they will take time seriously and follow up with me and the incident.
Michelle Trackenburg
4 years ago
Awful fitness facility. Body shaming employees. THE Gym will promise you $24.99 a month then fail to tell you it’s billed twice a month then they won’t bill you on equally spaced days. One bill might be the 11th of the month as the next the 14th. Then next month it might be 2 weeks apart in billing. They will sneakily charge you $30 twice a month hoping you don’t notice and when you try to speak to the billing manager you are given the run around until you give up.The THRIVE fitness program is a scam.