City Fitness Northern Liberties in Philadelphia offers a comprehensive gym experience with a welcoming atmosphere and modern facilities. The gym boasts high-quality equipment, a variety of classes including the popular THRIVE program, and exceptional cleanliness throughout the facility. Staff and members are friendly, creating a supportive community vibe.
Despite its many positives, some reviews highlight significant issues with the gym’s billing practices. Many users have reported ongoing charges even after canceling memberships, hidden fees, and difficulties in resolving billing disputes. Make sure to understand the financial terms clearly before committing.
Pros:
- Friendly and welcoming staff.
- Variety of classes including THRIVE.
- High-quality and clean equipment.
- Supportive community environment.
- Convenient hours of operation.
- Clean locker rooms and facilities.
- Engaging and knowledgeable trainers.
- Numerous treadmills and cardio equipment.
- Flexible fitness options for all skill levels.
Cons:
- Problematic billing practices.
- Hidden fees.
- Can get crowded quickly.
Location / Contact
- Address: 460 N 2nd St, Philadelphia, PA 19123, United States
- Phone:+1 215-923-4114
- Email:[email protected]
- Website:cityfitnessphilly.com
Rating Stats
Reviews (110)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.0-star.
This business has 110 reviews.
The address is: 460 N 2nd St, Philadelphia, PA 19123, United States .
The contact number is +1 215-923-4114
This service is listed under Gym .
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jpriw298
11 months ago
I love the Steve Winwood music in the spin classes!
Joe Wilson
1 year ago
Clean and organized,,,,,, Lou rocks!!!
Joseph D
1 year ago
They have no billing phone number. You cannot pay on the app. You cannot pay on the website. The way the billing is run at this gym is scary and unprofessional. It's a nice gym, but you are financially highjacked and have no flexibility on paying ahead. I dont like having this level of disconnection with my financial obligations.
Kevin Thompson
1 year ago
Great high quality equipment. It is busy but great environment and clean.
Ayreeona Myricks
1 year ago
The gym expects you to pay the same rate after they moved from the original location but there’s no more classes, shake bar, parking lot or a sauna. Smaller space and less gym equipment. They are a SCAM!! They are getting over because not enough people have realized this yet.
Jennifer Guy
1 year ago
Staff is always welcoming and friendly! Gym is always clean and variety of equipment is great!
Gabrielle Housel
1 year ago
Will find another gym once I move back to Philly. I had cancelled my membership over the phone before moving to London for studies, but did not get anything in writing. The credit card it had been hooked up to was cancelled, so they couldn't collect against it. After moving, I changed my phone number and was not available on the network - they contacted me via phone after this had occurred, when it clearly was disabled, and did not make any attempt to email me or other contact methods.Used to like them since they represented Philly, but now I can clearly see the lack of ownership they take for their mistakes and absolutely minimal effort required to resolve any issues with clients.
Donny Patel
1 year ago
This location is being renovated so it is very cramped seems like a lot of money to spend for lack of space
lucy (Lucy)
1 year ago
Front Desk employee was very helpful and pleasant gave me a tour of the new location and answered all of my questions
Shavelle Turner
1 year ago
I had an interview for them the lady said she called and left a voice mail she lied then gave me another interview only to not call again I had to call them a couple times just for them to not reach back out at all after being told they will call by the end of the day